Majid Al Futtaim Hiring for Senior Administrator, Contracts Job at Dubai Full Time

Role Purpose:

The position is responsible for providing administrative support to the Resale and Leasing team of Communities.

Role Details – Key Responsibilities and Accountabilities:

• Generate all types of agreements between buyer, seller and broker
• To be well versed in using Dubai Lands Department (DLD) approved forms
• Monitor expiry of leasing contracts and manage renewals & terminations
• Manage inventory listed with the Resale & Leasing team
• Support in listing & delisting properties for sale or lease on dedicated property portals.
• Process payments and issue receipts
• Process commissions and manage remuneration process for the Resale & Leasing team
• Receive, scan and file all documentation related to resale and leasing.
• Manage relationships with key personnel of major Developers that assist with assignment and NOC process

Responsibilities between signing of SPA and property handover:

• Monitor overdue customers and make recommendations to initiate default and termination processes
• Execute the administration of the default and termination processes
• Manage the key handover process to customers as per the handover strategy and administer settlement payments and handover documentation including title deed transfer
• Facilitate transfers and mortgage registration/discharge for both off-plan and ready units
• Escalate any and all concerns to Associate Manager- Customer Relations for resolution, including communication with the Client where appropriate
• Ensure compliance with the MAFP CBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times
• Ensure adherence to MAFP values and exhibit the same all the time

Other Context (if applicable):

• Excellent written & verbal communication in English
• Ability to work under pressure and to take on additional responsibilities
• Result driven
• Exceptional Customer Service skills

Functional/Technical Competencies:

• Good planning and organizing skills in order to manage priorities
• Strong sense of accountability for assigned projects and tasks
• Ability to demonstrate patience and handle unexpected complaints or events in a professional manner with a calming presence.

Personal Characteristics and Required Background:

Minimum Qualifications/education

• Bachelor’s degree or Diploma

Minimum experience

• Minimum of 3 years’ Experience in similar field (1-year experience in Real Estate preferable)
• Experience in the Middle East is as must