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Majid Al Futtaim Retail invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
Role Purpose:
The L&D Admin Manager is responsible for the efficient functioning of the Retail Business School including all aspects of the training/meetings logistics, site events, office systems, suppliers and customers by ensuring the daily tasks are thoroughly performed. This function also manages the communications from RBS, liaising with participants and facilitators, the training delivery/calendar, booking of the venue, collects attendance and validates training records to be uploaded in LMS. Overall, this role is responsible for ensuring the smooth running of the RBS on a day-to-day basis.
Role Details – Key Responsibilities and Accountabilities:
Administrative responsibilities
Administrative responsibilities
- Provide general administrative support to the RBS and L&D team, such as preparing correspondence, minutes, forms, montly training reports and other documents
- Manage all administrative processes supporting employees training enrollment on existing database
- Arrange and manage internal and regional training events administration end-to-end, including accommodation booking, catering, room booking and travel as required
- Manages RBS digital communications and relationships with RBS stakeholders, partners and other associates as appropriate
- Act as focal point and manage the training calendar of the RBS liaising with facilitators/ participants the availability for workshops and events
- Support during the organization of conferences, workshops and other events organized handling all related logistics (registration, printing of materials, stationary, etc.)
- Support preparing contracts, proposals and agreements’ for clients and other partners
- Develop and implement administrative systems, including digital record management with Global Solutions; manage the digital archive to ensure all centers’ files, knowledge products and other resources are properly maintained
- Liaise RBS contracts with vendors, creating and following up on purchase orders, ensuring timely approval
- Overall, oversee and manage the day-to-day activity of the Retail Business School
Finance
- Oversee and manage RBS purchase orders, ensuring timely approval, goods receipting and tracking.
- Prepare business travel and training expenses claims in a timely manner and coordinate with the finance department
- Follow up on payments from participants/ clients and RBS stakeholders
- Issue invoice and collecting payments for all RBS activities
- Manage financial transfers of the RBS associates and costs
- Manage the petty cash account for the RBS
Human Capital Responsibilities
- Participate in professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
- Apply and follow MAF Retail’s Human Capital and corporate policies, relevant procedures and instructions
Definition of Success
- Efficiency, accuracy and speed of administrative tasks
- Effective coordination and communication
- Organizational and Problem-Solving skills
- Technical Office Management Skills Other Context (if applicable):
• N/A Functional/Technical Competencies • Microsoft office • Sap Success factors • Effective scheduling and planning Qualification, Experience & Skills
:
Minimum Qualifications/education
Minimum Qualifications/education
- High School Diploma or equivalent
Minimum experience
- Minimum 2 years of experience in a similar role
Skills
- Highly organized with strong multitasking skills
- Adapt in a multicultural environment
- Excellent listening abilities
- High attention to detail
