Role Description:
Role Purpose:
The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
Role Details – Key Responsibilities and Accountabilities:
Personal Characteristics and Required Background:
Minimum Qualifications/education
Minimum experience
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