Majid Al Futtaim Hiring for Analyst – Business Development Job at Dubai Full Time

Role Purpose:

The Analyst – Business Development is responsible for collecting valuable, updated, and accurate market data from the field and different sources. The role holder is also responsible for supporting the countries either remotely or on the ground and managing the in-store customer surveys post opening, by training the staff to interview customers and monitoring the smooth operation during the surveys.

His/her role will be essential in the development strategy of all formats in the defined country. If required, the Analyst – Business Development will prepare specific parameters to support the preparation of the sales estimate studies and Post Opening Customer Surveys.

Role Details – Key Responsibilities and Accountabilities:

Customer Surveys for a Selection of Operational Stores

• Train either remotely or on the ground the staff to interview customers after checkout and prepare the appropriate tools such as Questionnaires, Maps and Digital kit
• Supervise the fieldwork for the whole duration of the interviews (7days) in coordination with the local marketing and operation teams
• Accountable for delivering consistency in the daily defined number of interviews:

• 800 interviews for a Hypermarket,
• 400 interviews for a Supermarket,
• 200-300 interviews for a Convenience store

• Assist and prepare the qualitative elements to assess each post opening customer surveys and propose a first approach on the insight report endorsed by the Senior Analyst

Sales Studies for New Projects

• The Analyst can be requested to collect valuable, updated, and accurate market data from the field in the required cities
• Assist and prepare the qualitative elements to assess each location and propose a score card evaluation
• Propose a first approach on the sales estimation for all projects by calculating for each zone the number of households, penetration rate, visit frequency and average basket that will be endorsed by the Senior Analyst

Reporting / Project Supervision

• Support the coordination between the countries and the CORP HO teams, set up deliverable schedule.
• Monthly follow up on the status of the deliverables

Audit and Reporting

• Contribute to the preparation of business presentations and reports related to Business Development for various stakeholders, on periodic and ad hoc basis as and when required
• Perform regular audit of various processes and databases for the Business Development function in order to identify gaps and risks, and propose corrective actions

Policies and Procedures

• Support on development and review of Business Development policies and procedures and ensure it is implemented and reported on as a part of the policies and procedures for the Business Development function
• Support on development and implementation of relevant policies and procedures

Human Capital Responsibilities

• Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
• Apply and follow MAF Retail’s Human Capital corporate policies and relevant procedures and instructions
• Provide training and feedback to direct reportees when required

Definition of Success

• Accelerate expansion in priority countries
• Timeliness and accuracy of reports
• Successful localization of expertise with adequate gatekeepers
• Digitization of the sales estimate tool

Functional/Technical Competencies

• Good knowledge of the Retail industry
• Preferably retail stores background/experience
• Field person capable to explore new sites
• Driving license

Personal Characteristics and Required Background:

Minimum Qualifications/education

• Bachelor’s Degree in Marketing Strategy/Market Research/Statistics

Minimum experience

• 2+ years of experience in a similar role

Skills

• Strong business communication and presentation skills
• Strong analytical skills
• Aptitude in decision-making and working with numbers
• Experience in collecting and analyzing data
• Soft skills: integrity, thoroughness, proactive, curious, dynamic, pragmatic