Log In
Sign Up
Butler
Sofitel Dubai The Palm
Location Dubai, United Arab Emirates
Category Rooms
Job Description
This key role encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house, departure and post-stay arrangements. The role ensures that the highest level of hospitality and brand standards are delivered. The Sofitel Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants. An ambassador of the hotel, he or she will take the lead in delivering the renowned Sofitel Butler service as well as in orchestrating the Sofitel curated experiences, ensuring that the Sofitel brand experience is fully expressed across the guest journey. A well-rounded and skilful individual, he or she possesses extensive understanding in front office, housekeeping and food & beverage, spa and other touch points.
Qualifications
Previous experience as butler with experiences including front office, housekeeping and guest experience
Strong organizational skills and the ability to maintain performance under pressure
Possess strong interpersonal skill and deep understanding of multi-cultural customs
Creative and service oriented with keen eye for detail
Results driven, with the ability to demonstrate initiative and work under minimal supervision
Excellent communication skills, both written and verbal
Ability to effectively lead and engage a diverse and changing workforce
