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Description:
Position: Customer support Representative
No. of Position : 15
Team: CRM Team
Languages: Tamil, Malayalam, Hindi Only…
Gender: Female
Location: Dubai
Job Description:
We are currently seeking a professional Tele-caller to join our Customer Relationship Management (CRM) Team. As a Tele-caller, you will be responsible for effectively addressing customer queries and providing exceptional service.
Key Responsibilities:
Handle incoming customer queries and concerns in a professional and courteous manner.
Provide accurate information about our products/services and address customer inquiries.
Maintain a thorough understanding of our company’s offerings to assist customers effectively.
Document and update customer interactions in our CRM system.
Collaborate with team members to resolve complex customer issues.
