Macegroup Hiring for Front Of House Operative at Dubai, Dubai, United Arab Emirates

Full Job Description

The opportunity
An exciting
opportunity to be a part of our facilities management business to
manage a panel of services for a new flagship high rise building in
Dubai built with high standards.
Your responsibilities
will include:

• Monitoring all areas and dip check
  that previous issued have been dealt with or closed off
  satisfactorily.
• Performing routine inventory duties
  including monitoring and maintaining current inventory levels.
• Reception covering including greeting of all guests and
  VIP visitors to reception.
• Handling corporate events by
  assisting with set up of venue and provide assistance to meet
  requirements.
• Ensuring that the look and feel of the
  reception area is maintained to a high standard.
• Ensuring that calls are answered in a professional and
  timely manner and that all enquiries are dealt with in accordance with
  service standards and response times.
• Demonstrating
  attention to detail and ownership of the processes relating to the
  areas of responsibility.
• Assisting with clients reports
  as required.
• Delivering superior customer service and
  develop key tenant stakeholder engagement by providing effective and
  timely communications to our tenants, stakeholders and client.
• Carrying out such other reasonable duties as may be
  required by the line manager.
• Representing Mace
  delivering business first-class service to support complex,
  multi-disciplined site and the requirements of the client.
• Being responsible for the end-to-end care of all staff
  and visitor on site.
• Being responsible and accountable
  for all activities within their remit and should highlight or escalate
  any concerns which may impact the client’s reputation.

About you
You are digitally savvy, can
build lasting client relationships and provide support to strong,
motivated teams. You will be hungry to grow your career and enjoy the
opportunities Mace have to offer. You are customer oriented and
deliver what we promise. You are friendly, proactive and have a can-do
attitude where the needs of the customer are treated as paramount. You
have experience in five-star hotels in the UAE. You have experience in
front office. You have good people management skills. You are able to
deliver and manage associates’ satisfaction and engagement. You have
excellent communication skills both written and oral. You are able of
establishing a good relationship with clients, customers and service
providers. You are native or fluent in Arabic, Russian or Mandarin.

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