Luxoft Hiring for Trading Floor Support Engineer Consultant in Dubai Job at Dubai

Project Description

We are looking for a Trading Floor support engineer for Point72 – a top tier hedge fund. The job is onsite in Dubai office. For a successful candidate we offer relocation if necessary.

Responsibilities

End user support for Point72’s Dubai office. You will be tasked with supporting this infrastructure at Point72 in compliance with the established Point72 technology standards to keep pace with the challenging demands of Point72. Some additional responsibilities of this position include:
• Use your analytical skills to solve technical issues for a wide variety of users from Portfolio Managers and Analysts to Senior Executives.
• Bring an in-depth knowledge of mobile device platforms to the Firm to provide best in class support.
• Demonstrate exceptional PC and peripheral troubleshooting and break / fix skills.
• Collaborate with team members to develop and provide superb customer relationship skills.
• Establish and maintain service level relationships with local and off-site technology service providers.
• Perform daily AM and PM system checks as per documented procedures and distribution of status reports.

Skills

Must have

• 3+ years of End User Support experience
• solid troubleshooting skills in software and hardware

Nice to have

Trading / Investment background

Languages

English: C1 Advanced

Seniority

Regular

Relocation package

If needed, we can help you with relocation process.

Vacancy Specialization

Help Desk Support

Ref Number

VR-82350