Lenovo Hiring for Relationship Operations Manager Job at Dubai Full Time

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$60 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you…

We are Lenovo!
Currently the number one PC vendor worldwide, we continue to be the fastest growing company in our respective field. We’re a leader in genuine innovation, dreaming up – and building – the technology and services that enable and inspire progress around the world.

We are dedicated to fostering an environment that encourages entrepreneurism and ownership – a workplace where your talents can be challenged, and your efforts recognized and rewarded. We’re the progressive thinkers, creative doers and endless tinkerers who will always challenge the traditional and who know true groundbreakers never stand still. No matter what team you’re a part of, joining us you can create real impact.

Do you know how to work with customers and are you interested in customer operations? Would you like to learn all about customer fulfillment & supply chain?

Come & join our international team that supports operations for our MEA business. As our Business Operations specialist you business and sales operations functions which include sales reports & systems, Channel programs and sales commissions which will give you the opportunity to collaborate with the sales team and improve your knowledge in the field.

What will your tasks be once you join us?

• Reporting : Ensuring all teams have a common daily view of business status and gaps are identified timely and managed appropriately.
• Own and drive BMS cadence within region(Format, frequency, metrics etc)
• Sales Incentives and Commissions: Quarterly setup, management and ownership of timely and accurate payouts.
• Drive adoption of enablement tools and systems as devised centrally.
• Liasing with EMEA HQ team for driving Process Improvement initiatives and BT and IT projects, under central guidance.
• Database management – segmentation of customers, anlysis and drive predicatbility.

Organization

You will report to our Operations Director based in the UAE, supporting customers in Middle East and Africa. You will participate in weekly Collaborative Planning calls.

Position Requirements:

• 7+ years’ experience in sales operations or business operations required
• Customer-focus as you will communicate with customers & internally every day
• Proficiency in Excel (from intermediate up to advanced level )
• Experience in influencing multiple levels of management

Preferred Qualifications:

• Experience in B2B Enterprise business operations.
• Experience with an ERP system (SAP / Oracle)

What we will offer you:

• An open and stimulating environment within one of the most forward thinking IT companies
• Flat structures and fast decision-making processes
• A modern and flexible way of working to combine personal and professional life, working from home
• An international team with a high focus on Gender Diversity
• Attractive compensation package

We are looking forward to discussing this position with you soon!