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It’s time to make a move. Join our flow.
Shortlisted candidates will be invited to complete and automated video interview. Please keep checking your emails for the link which can sometimes lands in the spam folder.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.
It’s time to make a move. Join our flow.
KONE Middle East & Africa is focused on growing business and market presence. To complement these growth plans, new equipment and modernization projects are considered to be a strategic priorities for our Business.
Reporting directly to the Operations Director – Middle East & Africa, we are looking for an energetic and enthusiastic Delivery Operations Development Manager to be based in our Dubai, United Arab Emirates office. In this role, you will oversee delivery operations in the region that ensures safe, reliable, high-quality and profitable execution of projects, leading to customer satisfaction and fulfilment of KONE business objectives. A key aspect of the role includes analyzing current performance, providing input for prioritization and road mapping of development initiatives, manages development projects, monitors and ensures compliance to KONE Way and other agreed practices, and supports performance management and competence development.
This is a unique opportunity to join a team of professionals who thrive to deliver quality service solutions. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!
What you will do?
- Oversee and be responsible for using and analyzing KPIs to improve daily operations and realize productivity improvement targets in a hands-on manner;
- The ability to convert analysis into concrete improvement actions in cooperation with FL / Area Delivery Operations management and align planning with front line / Area / global development roadmaps;
- Full collaboration with relevant Delivery Operations teams to set targets and follow up development progress and business performance against these targets;
- Be present to train and coach, or support the training and coaching of, relevant Delivery Operations personnel in correct execution of processes and correct use of related tools;
- Actively contribute in the future development plans of front line and Area Delivery Operations teams, and collaborate with relevant Area and global teams to further improve global KONE Way processes and IT solutions;
- Support the implementation, adoption, utilization and constant improvement of the KONE Way processes and tools in the front line Units.
Are you the one?
- Possess an educational background in Business and/or engineering will be beneficial;
- Prior working experience required in Delivery Operations or in comparable business environment;
- Good experience in Project Management and the ability to demonstrate the benefit realization of this;
- To have experience in Business Performance Management is seen as an asset;
- Good experience of ERP systems or other reporting solutions with the ability to add value through these solutions;
- Have time and experience in either site management, project management or operation management within the construction, engineering, building material or related industry;
- Having worked in the elevator and escalator industry will be desirable;
- To be able to demonstrate sound financial management and resource utilization and the ability to forecast accurately;
- Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
- Excellent communication of English.
What do we offer?
- Great dynamic team promoting a collaborative environment;
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work;
- Comprehensive learning and development programs covering a wide range of professional skills;
- Engaging job with position description and clear targets;
- Regular feedback through performance discussions;
- Opportunities for individual development;
- Mentoring and coaching programs;
- Flexibility, trust and respect;
- Value-based culture, behaviors and ethics;
- Sustainability and innovation;
- Working for a successful organization.
Shortlisted candidates will be invited to complete and automated video interview. Please keep checking your emails for the link which can sometimes lands in the spam folder.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on
www.kone.com/careers
