Kone Belgium SA Hiring for Senior Order Management Specialist at Dubai Full Time

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Senior Order Management Specialist

locationsDubai time typeTemps plein posted onOffre publiée il y a 12 jours job requisition idR0629597

As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.

It’s time to make a move. Join our flow.

KONE has several strategic positions to support their Global and Local “Sustainable Winning with Customers” strategy and the Senior Order Management Specialist role in our Distributor Business is one of these positions. This position will support KONE Distributor Business in achieving their Strategic Targets and Ways to Win while further driving operational excellence in order management processes.
Reporting directly to the Team Leader – Order Management, we are looking for an energetic and enthusiastic Senior Order Management Specialist to be based in our Dubai office. The Senior Order Management Specialist is the order booking gatekeeper. S/he ensures that the Sales-to-Operations handover has been performed according to the FL policy, verifies completeness and quality of order information and books agreed jobs and contracts to KONE systems so they are considered as Order Received (OR) and Sales closing is done (MS5) in SAP once all the absolutes are cleared/completed. Order Admin role cannot be combined with a Sales Admin role and has to report to Operations, Finance or Customer Solutions Engineering.
This is a full Chain Business model. You will be handling orders from receiving it from the Customer until delivering of the material and Sales Closing in our System (SAP). You will be accountable for correct and timely booking of received orders; Be responsible for verifying that the Sales-to-Operations handover has been performed as defined in the policies prior to booking the order, including needed pre-booking reviews; Make sure that the project categorization has been fulfilled correctly and completes the order with relevant additional details and updates order data to SAP; Ensures that other order booking absolutes have been met and quality of required deliverables is adequate for order booking; Verifies tender documents with order documents; Clarifies orders with Distributors after release in collaboration with CSE team; Manages variations and update of the orders timeously; Ensures the consistency and quality of planned revenue and cost plan before order booking; Verifies planned installation hours, as well as correct and realistic high-level scheduling where relevant (installation scope included) otherwise scheduling would be limited to design, manufacturing & shipping; Triggers specific contract requirements for bank guarantees and arranges for bank guarantees accordingly; Responsible for regular and accurate forecasting of costs and risks throughout the order till its completion and in coordination with all concerned parties. Coordinates with concerned factory and all key stakeholders during the order lifecycle (after order booking) and ensure timely response to distributors queries; Responsible for the profitability of the order i.e. cost management throughout the order lifecycle Manages and monitors elevator/escalator deliveries from various Kone factories and distribution centres in contact with KDI sales, distributors or other business partners, Supply line logistics, KONE Distribution centres’ personnel and forwarding agents Manages freight contracting Produces tailor made export documentation according to each destination country ́s import and customs requirements as well as sales contract definitions in coordination with forwarding agents, insurance companies, chamber of commerce, embassies, consulates, customs authorities and inspection companies Is responsible for checking and allocating charges for freight and lift/escalator/TRB material Is responsible for documentary credit process in coordination with KDBO Finance: Requests quotations from banks, advices distributors, verifies and accepts DCs and amendments, produces documentation for timely presentation in coordination with a range of partners (forwarding agents, chamber of commerce, embassies, inspection and insurance companies) Issues bank guarantees when needed Follows up warehousing costs and manages the re-charging when needed. Responsible for the milestones management from first one at order booking (MS0B) till closing (MS5) Provides sales forecast for his/her relevant orders on monthly basis Controls the orders to be closed by finance and provides the related info on monthly basis.
Minimum 3 years working experience; Ability to read and comprehend contract terms and conditions as well as contract financials; Ability to understand shipping terms and Logistics requirements. Ability to understand Compliance requirement. Ability to understand shipping documentation requirement and compliantly. LC handling knowledge. Managing P2P and P2F SAP ERP system and functionality knowledge; Proficient in Microsoft Office products; Previous working experience in relevant field is an asset.
Great dynamic team promoting a collaborative environment; Total reward elements that engage and motivate our employees and help us make KONE a great place to work; Comprehensive learning and development programs covering a wide range of professional skills; Engaging job with position description and clear targets; Regular feedback through performance discussions; Opportunities for individual development; An ethical business environment; Mentoring and coaching programs; Flexibility, trust and respect; Value-based culture, behaviors and ethics; Sustainability and innovation; Working for a successful organization.

Shortlisted candidates will be invited to complete and automated video interview. Please keep checking your emails for the link which can sometimes lands in the spam folder.

Chez KONE, nous nous attachons à créer une culture de travail innovante et collaborative, dans laquelle nous valorisons la contribution de chaque individu. L’engagement de chacun de nos salariés est au cœur de notre démarche collaborative et nous encourageons la participation de chacun ainsi que le partage d’informations et d’idées. Nous nous engageons au quotidien dans une démarche durable et responsable, s’appuyant sur des pratiques commerciales éthiques. Nous développons une culture basée sur la confiance, le respect et le travail en équipe ainsi que sur la reconnaissance de la performance individuelle. Rejoindre KONE, c’est rejoindre une entreprise ou il fait bon vivre, respectueuse de la qualité de vie de chacun de ses collaborateurs. Nous sommes fiers de proposer des parcours de carrières riches en expériences et opportunités qui vous aideront à atteindre vos objectifs professionnels et personnels.
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