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Technologies We Use
Recruitment Process and Timeline
Benefits
So, what does it really mean to work at Kitopi?
Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.
Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.
As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) – an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.
With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.
Together with the Product, Engineering, Data, AI, and Robotic departments, we are creating various applications starting from highly personalized selling apps (web & mobile), through the kitchen management system, customer service, delivery, control, and business applications which help us to make decisions and determine the further direction of product development and more. We currently have around 40 applications in microservice architecture and we will constantly be creating new ones.
What You’ll Do?
- Lead and own preparation for key Customer Product team updates and forums
- Develop processes and manage communication, road mapping, prototyping, and user-boarding product tools
- Facilitate team initiatives and forums as needed.
- Define and operate planning & governance processes across Customer Product Organization for delivery against deadlines and consistency in quality
- Ensure product updates are successfully communicated within the broader organization.
- Support the team to the ability to pivot plans and respond swiftly to customer needs
- Influence cross-functionally to align functional plans
- Ensure comprehensive planning for product
- Define & manage KPI’s (leading, lagging indicators) across the product lifecycle
- Mobilize and coordinate a variety of initiatives across the Customer Product teams
- Deliver progress updates to stakeholders and leadership in order to be successful in this role, we need someone who has:
- Strong program/project management skills & strong facilitation skills
- Leading diverse, high performing matrixed teams
- Highly analytical, fact-driven, and process-orientated mindset
- Thrives in a fast-paced environment, adept at managing multiple priorities in a dynamic environment to drive results
- Well-versed in business processes and product lifecycle.
- Ability to challenge the status quo and develop mindshare to drive towards a common goal
- Combination of strong intellect, exceptional active listening skills, and creative problem-solving skills
- Excellent verbal & written communication skills, including the ability to synthesize information that can be easily consumed by various executive audience
What Are We Looking For?
- 1-2 years of work experience
- Strong program/project management skills & strong facilitation skills
- Leading diverse, high performing matrixed teams
- Highly analytical, fact-driven, and process-orientated mindset
- Thrives in a fast-paced environment, adept at managing multiple priorities in a dynamic environment to drive results
- Well-versed in business processes and product lifecycle.
- Ability to challenge the status quo and develop mindshare to drive towards a common goal
- Combination of strong intellect, exceptional active listening skills, and creative problem solving skills
- Excellent verbal & written communication skills, including the ability to synthesize information
How Do We Work?
– In cross-functional squads – (Product Manager + Frontends + Backends + QA + Data Analyst),
- We do Code Reviews and are Clean Code practitioners
- We use Continuous Integration/Deployment
- We write all kinds of tests
– Business-oriented goals – the most important thing is what Tech Team delivers to the business at the end
Technologies We Use
- Frontend: JavaScript/ TypeScript, HTML&CSS, Styled Components, ReactJS, Redux, ReactQuery, React Testing Library, Cypress, Pact
- Backend Java 8/11tłumacz, Spring Boot, Kafka, Confluent Schema Registry, PostgreSQL, DocumentDB, Elastic Search
- Infrastructure: Infrastructure as a Code, AWS Cloud, EKS (Kubernetes), RDS (PostgreSQL), MSK (Kafka), NoSQL (DocumentDB, AtlasDB, ElasticSearch), API Gateway, Terraform, CI/CD (GitLab preferred), Agile Methodologies, Helm and GitOps, Ansible, Litmus, Keptn, Dynatrace, Grafana, Prometheus Containerisation (Docker)
- Testing: Postman, Python, Selenium web-driver, Locust.io, Docker, Gitlab, Kubernetes
– Data warehouse / Big Data: Snowflake, Looker, Kafka, Python, SQL, Airflow, DBT Raw – Data Lake GitLabSpark, Jupyter, Amazon Sage Maker
Recruitment Process and Timeline
First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding – this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.
Benefits
– Extensive learning opportunities – we offer many hard and soft skills training to help you improve and challenge yourself
- You’ll have access to LinkedIn Learning, Coursera, and Mindvalley where you can choose over thousands of courses to satisfy your hunger for knowledge.
- You’ll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code!
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- 30 calendar days annual leave
- Work from anywhere policy
So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
Kitopi is an equal opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company where we’re all proud to work for.
Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy – you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of.
Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
