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Recruitment Process and Timeline
Benefits
So, what does it really mean to work at Kitopi?
Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.
Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.
As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) – an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.
With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.
The Kitchen Supervisor oversees food production operations in the kitchen. They organize kitchen processes to maintain high quality, safety, efficiency, and profitability. They train and manage the kitchen team in a manner that meets the objectives set forward by the Executive Chef. They have strong financial skills, and lead the purchasing, product pricing, and inventory management.
- Uphold and model the Customer Service Program; provide prompt, friendly and courteous service to customers and staff.
- Answer customer questions, complaints and feedback. Take steps to ensure customers are assisted in a timely fashion.
- Provide information about deli food attributes, ingredients, and preparation.
- Research product availability, price, and quality issues.
- Have a working knowledge of products and services the entire store offers.
- Standardize recipes and procedures so price margins and productivity are maintained.
- Work with deli department heads to set production, sales, and labor goals.
- Prepare kitchen operations for future growth and new ideas
- Set kitchen priorities, set production goals, schedule production, and supervise cooks.
- Promote communication in the kitchen that leads to productive, safe work.
- Comply with health and safety regulations for production, holding, handling, and labeling.
- Maintain the cleanliness and neatness of the kitchen and storage areas.
- Ensure that kitchen equipment is in working order and is properly used.
- Maintain reports of department waste.
- Purchase ingredients for cooking and baking, in accordance with the store’s Purchasing Criteria.
- Negotiate with suppliers and brokers for favorable pricing, terms, quality and delivery.
- Develop and maintain purchasing relationships with local businesses.
- Maintain accurate pricing for profitability and price image. Ensure accurate costs, margins and data in Point of Sale (POS) system.
- Accurately price recipes to meet margin goals.
- Ensure timely response, ordering and processing of catering and special orders for department.
- Ensure that unsellable items are recorded and returned or disposed of following established procedures.
- Manage staff to ensure desired organizational and departmental customer service standards are met.
Recruitment Process and Timeline
First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding – this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.
Benefits
– Extensive learning opportunities – we offer many hard and soft skills training to help you improve and challenge yourself
- You’ll have access to LinkedIn Learning, Coursera, and Mindvalley where you can choose over thousands of courses to satisfy your hunger for knowledge.
- You’ll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code!
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- 30 calendar days annual leave
- Work from anywhere policy
So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
Kitopi is an equal opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company where we’re all proud to work for.
Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy – you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of.
Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
