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Housekeeping Coordinator
(6839)
Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.
Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.
About The Role
Performs secretarial responsibilities, the Coordinator acts as an administrative assistant, in that she / he coordinates the activities of the department, in matters pertaining to appointments, transportation, mails and other general affairs
Key Duties And Responsibilities
• Responds to any changes in the Hotel & Housekeeping Department function as dictated by the business and policies…
- Generates and maintains and organizes, systematic and updated filing system (hard copies and hard disk back-up), in order to ensure easy accessibility to required data and avail loss of data from the hardware
- Ensures the coordination of the HK department is monitored and kept updated via notice boards, standard reports and communication to the respective areas as per hotel standards.
- Records all incoming calls, ensure all messages or information’s are disseminating and followed up accordingly.
- Handles all issues pertaining to Lost & Found – Receiving, recording and handing over to Security
- Handles all maintenance record from the rooms and public areas, make job orders and sends to Eng. Dept.
- Monitors room status and coordinating to Floor team leaders and Front Office
- To adhere to Company and Hotel rules and regulations at all times.
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
- Conducts service training to explain to policies, work procedures and to demonstrate use and maintenance of equipment.
- Conduct monthly inventory checks
- Assist the Housekeeping manager in Purchasing Procedures
- Monitors operating supplies and reduces spoilage, breakage, and wastage
- Monitors guest supplies, bathroom amenities and stationery and reduce spoilage and wastage
- Ensures that the Place of Work and surrounding area is kept clean and organized at all times.
- Conducts frequent and thorough inspections together with the Housekeeping Manager related to the standard and cleanliness of the hotel.
- Trains public area attendant to have necessary skills to perform their duties with maximum efficiency
- Assists in the building of an efficient team of employees through Multi-Tasking and flexible scheduling and by taking an active interest in their welfare, safety and development.
- Assist in efficiently managing the department according to the established concept statement, providing a courteous, professional, and efficient and flexible service at all times in guest rooms, public areas and back of house areas, following the hotels Standards of Performance.
- Ensures that the par stocks for all operating equipment, supplies, inventoried items, and to ensure that the place of work is adequately equipped.
Skills, Experience & Educational Requirements
• Completed High School (essential)
- Diploma would be highly preferable
- Hotel & Hospitality Management Graduate
- At least 3 years’ experience in a coordinator or secretarial role (desirable), preferably in a 5* Hotel
• Computer literacy in Microsoft Office to include – Word / Excel / Power Point (Essential) • Organized and disciplined, dedicated and loyal (essential)
- Friendly, pleasant and easy to be around (essential)
- Work effectively under pressure to meet deadlines (essential)
- Expertise in written and Spoken English (essential)
- High level of telephone skills (essential)
- Willing to take personal responsibility for own performance
Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
