Kerzner International Management Hiring for Coordinator, Colleague Residences at Dubai Full Time

Coordinator, Colleague Residences 
(8833)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the role 

As a Coordinator, Colleague Residences at one & Only one za’abeel, you will be assisting the Manager, Colleague Residencesand your job will be to provide the Employee Residence department with the support and coordination of all administrative-related issues in the department, in addition to providing excellent customer service to both internal and external Colleagues.

Key Duties and Responsibilities

· Provide assistance to colleagues with all Employee Residence and HR-related concerns.

· Warmly Greets external/internal clients and handles their requests promptly and efficiently.

· Handles the Housing reception Area in a very professional and organized manner.

· Maintains reception details and updates report/summary weekly.

· Issues and collects ID Cards, assists with programming through Security, and assists with other administration tasks.

· Receives from/issues Passports to Colleagues and HR as required.

· Ensures that all admin is completed accurately and timeously.

· Ensures Oasys/ Rooming list is updated and is error-free to maintain the accuracy of the Employee logs.

· Maintains and ensures the Colleague’s Personal Files are up to date.

· Ensures the Filing store and the key room is clean and organized, and documents are filed away immediately after processing. .

· Tracks and records room move requests, maintenance requests, Concerns & complaints, and actively seeks to resolve Colleagues’ concerns.

· Assists in the HR administration team’s quarterly audit on passport handling.

· Assists Colleagues with the use of the printing machine and checks daily that the internet café and training rooms are ready for use.

· Assists with all service issues within their remit, and where necessary escalates concerns or queries to the relevant department.

· Any and all other duties as may be assigned from time to time.

About you

The ideal candidate will have a minimum of 1-2 years in hospitality at a 5* hotel, 1-3 years of experience in a admin role, Bachelor’s Degree or Higher education in HR or Business administration field. To be passionate, personable, friendly, dedicated, professional and well groomed. Proficiency in all MS Office Programs, Internet, Oracle HRMS Systems. Advanced admin skills and potentially a second language written and spoken. Organizational skills, advanced communication and writing skills

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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