Keppel Offshore & Marine Hiring for Field Service Technician – Mechanical Job at Dubai Full Time

• A Field service Specialist is to deliver the desired customer service and support.
• Continuous improvement of customer satisfaction.
• Maximizes customer retention and increases profitability by reducing wastage.
• Be fully responsible for HSE and work instructions while on site.
• The Job summary is not limited to above, will be evaluated time to time and are subjected to change(s) as deemed fit for the role.
• Perform service activities according to company policies and safety standards in offshore, shipyards, Ports, workshop facilities and any other locations.
• Investigate and troubleshoot product service issues.
• Provide 24/7 on-call emergency services as required and engage Service Technicians and provide company services remotely
• Timely and accurate completion of paperwork including field service reports, timecards and expense reports.
• To compile any other ad-hoc reports that may rise time to time project based.
• Maintains and develops project documentation, and reports.
• Preform equipment inspections and provide technical evaluations and solution.
• Promote an active safety environment and facilitate in investigating safety incidents.
• Communicate project status to managers and department head.
• Report directly to the Field Service Manager or his delegate during his absence.
• Track company asset on sites and assure it is maintained as per agreement with the contractors or the concern party engaged.
• Fully comply and adhere to company policies, procedures, memorandums, instructions and region circulars.

• Mechanical Engineering or equivalent with experience support.
• Minimum 8 – 10 years of field experience in servicing, troubleshooting and installation of equipment of offshore jack ups (Jacking system, deck cranes, skidders, anchor winches) in offshore field within Oil & Gas sector.
• Experience with marine equipment for offshore jack up drilling rigs Letourneau design is advantage.
• Willing to travel globally
• Able to work independently and in a team environment.
• Must be computer literate and be able to use hardware and software tools to effectively complete jobs and tasks
• Proficient in MS windows and MS Project.
• Ability to speak effectively with customers, vendors and employees at all level within the organization
• Strong organizational skills
• Fluency in English Language to read, write and speak is a must, other languages will be an advantage.
• Proficiency in technical reading and writing.
• UAE / International driver’s license will be an advantage.

Keppel Offshore & Marine