KEY SKILLS Able to foster good relations with colleagues and other departments and be a good team player. Flexibility, excellent attention to detail and ability to identify key issues. Able to work under stringent deadlines and high pressure environment to meet deadlines. IT skills with full working knowledge of MS Office programs. Excellent communication, customer service, leadership and organisational skills. Clear communication in English, both verbal and written. Computer literacy – Knowledge and use of MS Office Systems, particularly Excel. Superior customer service skills, Strong interpersonal skills. Issue resolution abilities and d ecision making abilities. Excellent understanding of cleaning processes and monitoring of these processes and a daptable to change. Continuous improvement mentality. Ability to work in a team as well as independently. Flexibility to work on a shift basis 5 from 7 days a week with other team members to ensure a continuous service 24/7.
EXPERIANCE 3 years minimum experience in a similar role. 5 years minimum experience within a soft services department in a facilities management environment
EDUCATIONAL QUALIFCATION High School Diploma. Preferably with BICSc (British Institute of Cleaning Science) or equivalent.
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