KNOWLEDGE REQUIRED Ideally an experienced railway manager with detailed understanding and working knowledge of safety rules, regulations and emergency procedures and an understanding of relevant legislation. A working understanding of rolling stock, signaling and control room functions. Decisive and capable of working under extreme pressure with the ability to take overall command of service variance and incidents and co-ordinate and control resources in an organized and decisive manner. Good interpersonal skills and proven ability to manage, motivate, lead and train staff to build a committed and competent team. Good communication skills with a clear understanding of the requirements to keep the client informed of service disruption. An understanding of factors affecting service quality, safety and customer needs. Knowledge and understanding of the requirements and workings of the Performance regime.
KEY SKILLS Thorough understanding of train operation controls such as train supervision, train regulation, manual route settings, incident handling, emergency evacuation and associated activities in a central control room environment. Good literacy and analytical skills required for the role. Ability to understand complex systems and possess good IT skills. Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment. Strong organisational skills, detail oriented, and the ability to handle multiple priorities. Hold a valid driving license with a good driving skill and experience.
EXPERIENCES A minimum of 5 years work experience within the rail industry. Thorough understanding of train operation controls such as train supervision, train regulation, manual route settings, incident handling, emergency evacuation and associated activities in a central control room environment.
EDUCATIONNAL QUALIFCATIONS Ideally a Degree holder or high diploma of post-secondary education in a related discipline and/or relevant professional qualification
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