Jumeirah Hiring for Manager – Learning and Development – Jumeirah Zabeel Saray Job at Dubai Full Time

About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, nightlife destination Music Hall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorised and non-motorised water sports, complete with private jetty offering shuttle boat transfers to and from the mainland of Dubai.

About the Job:

An exciting opportunity to join Jumeirah Zabeel Saray as Manager, Learning & Development. You will manage the implementation, administrative requirements and maintenance of the Train and Develop Colleagues Process and the Assess Colleague Competence and Performance Process at the property, to ensure that the Training Department adds value to the organization, supports the Jumeirah Zabeel Saray Mission and Jumeirah International (JI) Vision, Guiding Principles and Hallmarks.

The main duties and responsibilities of this role:

• Driving compliance in the property with the Jumeirah HR processes related to training and development to ensure that the property is applying Jumeirah training processes and standards in a way that is consistent with other business units and is adopting best practice wherever identified.
• Complete an annual learning and development needs analysis to ensure that the training needs of the business are identified.
• Produce an annual training plan for Jumeirah Zabeel Saray to ensure that identified learning and development needs are met in a structured and systematic manner.
• Work in collaboration with the Regional Director of Learning and Development to ensure that and the property is meeting regional training targets and objectives.
• Develop training sessions that satisfy identified operational needs within Jumeirah Zabeel Saray.
• Complete post training evaluation on training delivered in the business to ensure that training is effective and meets the training objectives for the programme.
• Complete an annual evaluation of training delivered in the business to evaluate the execution of the Learning and Development plan and ensure the plan was effective and met the needs of the business.
• Implement the Departmental Training Review Process to ensure that the effectiveness of departmental training and Departmental Trainers is systematically monitored.
• Being able to regularly meet, coach, support and motivate departmental trainers to ensure they are supported in meeting the on-the-job training requirements of their departments.
• Control the resources allocated to the training team, i.e., training rooms, AV equipment, to ensure they are utilized effectively and efficiently.
• Represent the Training Team and the business unit at internal and external meetings/ workshops.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• A minimum of 2 years in a training role in hospitality industry.
• At least 2-year experience in supervising or managing a team (any discipline).
• Advanced, formal qualification in a training and development related field.
• Management role in a culturally diverse workforce.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation allowance, life insurance, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.