JUMBO MANPOWER SERVICES LLC
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Three (3) to five (5) years of experience in SAP CRM
- Functional SAP experience is required
- Knowledge of ERP applications or object oriented analysis and design
- Knowledge of the basic CRM architecture
- Experience configuring in the CRM module
- Experience in requirements development and system design
Desired Experience and Knowledge:
- Knowledgeable in the functional and/or business process areas of the Child Support Program
- Experience with CAMS
- Experience with HP ALM
4.1 Knowledge, Skills and Abilities for the single position includes but is not limited to:
The applicants must have sufficient knowledge, understanding and experience with SAP products to provide functional/technical assistance in support of CAMS Operations and Maintenance. Other knowledge, skills and abilities desired include:
- Ability to configure in the Enterprise Central Component (ECC) and Business Intelligence (BI) modules
- Ability to perform analysis by researching within the SAP applications and ABAP code
- Consulting skills with an ability to analyze the Department’s business requirements, needs, objectives, and map them to best practices as embodied in SAP CRM and SAP ECC
- Ability to translate business requirements into specific process improvements along with any/all measurable benefits
- Ability to conduct gap analysis and strategic blueprint development
- Ability to analyze business problems from both a qualitative and quantitative perspective
- Ability to troubleshoot problems within the application and do root cause analysis to implement fixes
- Ability to analyze software application performance and to provide recommendation for improvement
- Ability to review SAP software upgrades and related documentation and provide impact analysis for the implemented processes
- Ability to support implementation of OSS notes
- Ability to provide ad-hoc requests for data
- Knowledge of data resource management principles and techniques including data administration, data modeling, entity-relationship modeling, data definition, and data dictionaries
- Knowledge of data oriented business rule administration
- Knowledge of methods of data collection and analysis
- Experience with SAP Middleware with regards of data flow from on SAP component to another
- Ability to understand and perform development testing on related tasks associated with data migration and cleansing
- Ability to identify and resolve data flow and content issues
- Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to improvement of operational and management practices
- Ability to organize data into logical formats
- Ability to generate briefing papers, issue papers, other management reports, and presentations (i.e., Power-Point), when required
- Knowledge, understanding, and experience with data integrity, data base construction, data management and data analysis and data cleansing principles and practices
- “Subject matter” knowledge of communications planning and execution
- Knowledge of Microsoft Word, Excel, Access, PowerPoint
- Ability to conduct fact finding research
- Ability to assist CAMS technical team in the development of RFC function modules & converting them into web services, which are the building blocks for CAMS E-Services project
- Ability to plan, organize, document, lead and facilitate meetings and follow-up activities, and
- Ability to plan, organize and coordinate work assignments.
Job Type: Full-time
Salary: AED15,000.00 – AED19,000.00 per month