JPMorgan Chase Bank, NA Hiring for JPM Payments – FIG Payments Sales – Associate Job at Dubai Full Time

J.P. Morgan Payments is among the world’s largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML – as well as form partnerships with rising FinTechs to expand our client base and product offerings.

Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialised solutions that provide operating efficiencies and value beyond other standardised services available in the market. Our global product and technology platform, integrated client service model and network of operational centres enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.

Team Description

The Levant Financial Institutions coverage team within J.P. Morgan Payments is part of the Corporate and Investment Bank. The Payments Sales Associate role and responsibility combines supporting the Coverage Team manage existing client relationships and building new business. The team works closely with the various Payments product areas of Core Cash, Liquidity Management, FX and Trade Finance products teams.

The team is accountable for sales and business initiatives to increase revenues and market share in the Levant region (Lebanon, Jordan & Iraq), supporting the Global Cash Management, Liquidity Management and Trade Finance needs of J.P. Morgan’s Financial Institutions, Public Sector and NBFI clients in the region. This includes delivery of the firm to client franchise and facilitating cross-LOB revenue.

Job Description

This Payments Sales Associate position is based in Dubai, reporting to the Head of Levant FIG Coverage. As part of the Payments front office team, the Sales Associate will be responsible for providing support to the Sales Managers in the team in order to manage client relationships. This encompasses client and market intelligence for new and existing clients along with supporting the sales team’s various requirements, such as: creating MIS, Know Your Customer (KYC), on-boarding, deal execution, preparing client materials and other related matters.

Assisting the management of assigned client portfolios and assisting in the selling of core Payments Services products – mainly International Payments, Liquidity Solutions – (Transaction Services) and Trade Finance services – to Financial Institutions and Public Sector clients across the Levant region.

Act as a back-up in the relationship management of existing clients, quoting pricing, identifying opportunities, supporting the creation and implementation of new client solutions, assisting clients with their queries and to attend client meetings with coverage team when required.

The Dubai based Payments Sales Associate is part of a wider team of Sales associates in the MEA region so there is a team to interact, learn and develop with collectively.

Key Responsibilities:

Sales Support

Support the Levant Sales team through project work and analysis as well as ensure all MIS for team calls are up to date

Be engaged with the Sales team to help ensure clients receive exceptional support coverage

Support the team to manage the on-boarding and the KYC processes and end to end deal execution including product and billing set up

Be involved in the preparation of client account plans, briefing memos and portfolio management reporting

Deal Support

Prepare and review marketing material (pitch books, presentations and slip sheets) for Sales ensuring clarity, accuracy and consistency

Support Sales managers with the preparation of proposals and materials for internal approvals

Work closely with Sales, Product and Implementation teams to collate relevant information and generate consolidated reports for the region

Take ownership for the end-to-end deal management process, deal hygiene in the system as well as mastering the use of the implementation tools

Client/Market Intelligence

Set up and maintain client data

Run client-focused internal projects

Analyse key revenue and pipeline data in order to deliver reports to senior management

Conduct research on existing client portfolios and prospective clients

Keep abreast of ongoing developments in the areas impacting MEA headquartered clients, such as regulatory developments, political background or market trends in the industry

Partner with internal teams in the periodic client account planning to provide fundamental research on current and target market sizing by region and maintain the MIS integrity periodically

Process Improvement

Identify Payments FIG opportunities for process improvement and work with relevant partners (Implementation, Product Management, Customer Service) to deliver to the business

Skills & Experience

A proven track record in a sales environment within a financial services organisation, preferably in the field of Correspondent Banking.

Knowledge of Cash Management, Liquidity, Trade Finance operations.

Knowledge of Credit, Risk Management and Compliance Policies in respect of Financial Institutions and Public Sector clients.

Strong interpersonal and selling skills; ability to work with both internal partners and external clients

Ability to work on own initiative and meet tight deadlines

Proven relationship management skills.

An efficient and confident communicator with strong presentation skills

Adaptable: capability to assimilate to different environments and cultures

Process orientation/improvement /project management skills

Rigorous attention to detail and focus on execution

Strong technical skills – financial modelling / analysis – expertise in Excel / Power Point is required.

Must be prepared to travel if necessary to help build the Payments franchise in the region

Organized and disciplined, ability to handle demands and priorities

Passionate about exceptional service delivery to customers

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.