Job Title: Customer Care AssistantLocation: ISD Sports City Dubai Employment Type: Full-Time (6 days per week) Visa Sponsorship: AvailableAbout ISD Sports City Dubai: ISD Sports City Dubai is a premier sports and recreation facility dedicated to promoting fitness, wellness, and a love forsports in the heart of Dubai. We are proud to be the home of the best football academy in Dubai, and we are seeking a passionate and customer-centric CustomerCare Assistant to join our team and help us deliver exceptional service to our members and visitors.Job Description: As a Customer Care Assistant at ISD Sports City Dubai, you will play a vital role in ensuring a positive experience for all our guests and members. Your friendly demeanor and commitment to customer satisfaction will help make ISD Sports City Dubai the preferred destination for sports enthusiasts.Key Responsibilities:Welcome and assist visitors, members, and guests with a warm attitude.Provide information about our sports facilities, programs, and services.Handle inquiries via phone, email, and in-person interactions, addressing concerns and providing accurate information.Assist with the membership registration process using our online portal, including data entry and documentation.Generate and manage payments and invoices.Collaborate with the administrative team to coordinate schedules and bookings.Maintain a clean and organized reception area. Requirements:Excellent interpersonal and communication skills.A customer-oriented mindset with a passion for delivering exceptional service, whether online, in-person, or over the phone.Proficiency in English; knowledge of additional languages is a plus.Previous customer service experience.Knowledge or interest in sports and fitness is an advantage.Willingness to work shifts full-time, including weekends.Benefits:Competitive salary.Visa sponsorship.Opportunities for professional development.A vibrant and supportive team environment.The chance to be part of a dynamic sports community.How to Apply: If you are enthusiastic about sports and dedicated to providing outstanding customer service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your qualifications and explaining why you would be an excellent fit for ISD Sports City Dubai.