Job Description
Responsible for handling all non-motor general insurance claims including but not limited to:
-Coordinating with clients and assisting with registering and preparing documents for property, casualty, business interruption, marine, financial lines, and other general insurance claims including evaluating coverage, offering guidance on claims and risk management.-Coordinating & negotiating with Loss adjusters and insurers to ensure the best possible outcome in favor of our clients-Tracking and monitoring claims. Ensuring timely follow-up with all parties involved.
-Reporting to the COO on a regular basis with updates on ongoing claims, settled claims, and open and outstanding claims.
-Assisting Business Development teams with handling claims-related queries and advice to customers
-Working with Marketing and Product Development teams to provide claims and risk management-related content
Skills
Skills and Experience
2-3 years of relevant experience in handling Property and Casualty Claims with a reputed Broking Firm
Very good communication skills and business coordination with external partners
IT savvy, attentive to details to provide accurate quotations to the client, can easily learn and multi-task in different systems, portals, and applications used in the pre-sales process
Minimum 30 wpm and 96% accuracy
Confident in providing prompt and consistent administrative and back-office support on quotations, inquiries and follow-ups, policies issuance, etc.
Strong attention to detail and a keen sense of urgency in preparing official quotations and documents
Excellent organizational skills with the ability to manage and prioritize own workload whilst adhering to tight and pressing deadlines
Positive, prompt, energetic, eager to learn, and take on new tasks with enthusiasm
Open to constructive feedback
Ability to learn and adapt quickly, and thrive in a high-pressure environment
Ability to work on own initiative as well as being a team player
We look forward to hearing back from you.
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