Informa Markets Hiring for Sales Operations Project Executive Job at Dubai Full Time

Informa PLC is a leading international events, intelligence and scholarly research group. Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

The Sales Operations Project Executive supports a business unit sales team, who are selling across different regions, multiple brands (products/events), and customers. Sales Operations is a pivotal new function within the business, providing structured sales administration, the process of rebooking an event using Salesforce (CRM) as well as the online rebook platform, data analysis, reporting, and information entry support to Sales teams.

The Sales Operations Project Executive will report to the Sales Operations Director. The role will work closely with Commercial Sales Team, Sales Operations Team Leaders, Rebook platform supplier Team, and other stakeholders, to support the timely setup and management of the online rebook platform, among other Sales Operations Project Executive tasks.

The Sales Operations Project Executive will be required to get familiar with the Sales systems such as Salesforce and provide support in the setup and management of rebook campaigns on the online rebook platform.

Furthermore, the role will assist in the management of data quality, accuracy, and consistency for the business unit, whilst also being on hand to support specific business unit reporting or analysis requirements.

Responsibilities include, but are not limited to:

Salesforce CRM management, Sales Operations and Sales support – as and when required,

Rebook Project Management:

• Create and deliver a rebook strategy that will align with the timelines and requirements of the business, in close coordination with the rest of the Sales Operations team members.
• Setup the Event on the online rebook platform (post internal training) and liaise with the platform support 3rd party Team to ensure the business requirements are met.

. Manage and maintain all aspects of the online rebook platform (setup, changes, reporting, access and licenses, etc..).

• Well organised and good time management
• Eye for detail and problem solving
• Interpersonal skills, confident personality, high level of enthusiasm
• Proven ability to work under pressure
• Ability to work in a matrix organisation
• Ability to proactively handle and respond to queries from internal customers

. Experience in working with Salesforce and Expocad (internal training will be provided) is a great plus

Additional Information

Some of our benefits include:

• Hybrid, balanced working
• 25 days’ paid holiday per year pro rata, increasing to 27 days after 2 years’ service, as well as bank holidays
• Money purchased pension scheme & life assurance
• ShareMatch Scheme, Informa’s colleagues Share incentive plan
• Healthy Lifestyle subsidy/ Mental well-being support
• Learning & Development – Our Learning team supports year-round development with face -to-face training, access to Linked-in Learning.
• Long term career development opportunities
• AllInforma Colleague run networks for Diversity and Inclusion • Inspired Sustainable Development at the very core of our business
• Ability to contribute towards socially responsible and sustainable events
• LGBTQIA+ Colleagues and Allies Network
• Visible & invisible disabilities and conditions Network
• Ethnic minorities and multiculturalism Network

We know that sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for a job if they don’t fit all the requirements. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need!

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer.