Informa Markets Hiring for Floor Plan Designer – Healthcare, Energy, Cityscape & Egypt Job at Dubai Full Time

Informa PLC is a leading international events, intelligence and scholarly research group.

Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions. Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Each of our five operating divisions has a distinct focus:

Informa Connect aims to provide expert content you cannot Google, and access to specialist networks and communities, through major branded annual events and specialist digital communities and content services.

Informa Intelligence provides specialist digital information and data products, consultancy and research services to over 25,000 business worldwide, helping companies make better informed decisions and gain competitive edge.

Informa Markets creates global platforms for industries, specialist markets and customers to trade, innovate and grow, delivering over 550 events annually, specialist digital content and actionable data solutions.

Informa Tech aims to inspire the global technology community to design, build and run a better digital world by providing research, media, training and events to specialist technology communities worldwide.

Taylor & Francis commissions, curates, produces and publishes scholarly research and reference-led content in specialist subject areas, advancing research and enabling knowledge to be discovered and shared.

Our sixth division is Global Support, which provides shared, efficient business services and function-specific expertise to each of Informa’s operating divisions.

The Floor Plan Designer will design and implement floorplans for events within the Healthcare, Energy, Cityscape & Egypt Portfolios which include some of the regions most well-established events. You will be reporting to the Group Operations Manager and will be working closely with key event stakeholders on the creation, updating & maintenance of technical floor plans throughout the event cycles. The designer will be responsible for seamlessly balancing & incorporating all commercial revenue opportunities alongside H&S, security & venue regulatory requirements thus ensuring that all floor plans meet &/or exceed standards.

The designer will work with the team from the initial briefing stage through to onsite implementation. They will offer collaborative, fresh, innovative ideas to help maximise revenues whilst placing the customer experience & visitor flow at the heart of the floor plan process.

The Designer must be able to work collaboratively within a team, possess excellent organisational skills and the ability to take on multiple tasks, work independently and prioritise own workload.

Job Summary/Responsibilities

• Create commercially astute, H&S and venue regulatory compliant floor plans for all allocated events.
• Be the key point of contact for the show teams for floor plans, offering them the best service & optimum turnaround times.
• Be the subject matter expert on floor plan technology & CRM System integration in its current state within the business and also able to help shape & inform future strategy & platform selections.
• Lead on the discovery, sourcing & implementation of onsite interactive floor plans to aid onsite navigation & greatly improve customer experience at our physical events.
• To provide clear & accurate drawings that follow venue restrictions and guidelines.
• Liaise with venues to ensure we have the most recent CAD drawings for utilisation on events; build & manage a library of these accordingly.
• Communicate with official suppliers / operations team to provide detailed technical / production plans for registration areas and features upon request.
• Manage all drawings internally & externally so relevant parties have the correct, legible plans fit for purpose, i.e. rigging plans, feature production plans, shell construction plans, sales catalogue plans and so on.
• Manage the control and distribution of floor plans internally to event teams whilst following operational company processes with excellent attention to detail.
• Work with the sales operations team assisting them with any changes required above their permission levels within Expo Cad.
• Support the event team with any requirements during the rebooking process, including being available onsite at the events when requested.
• Perform any other duties commensurate with the grade and level of responsibility.
• Collaborate with Informa H&S team to ensure all floor plans meet and exceed the company’s H&S, Security & Sustainability guidelines at all times

Qualities needed for the role:

• Must have a strong background in spatial technical planning and experience in drawing software, e.g. AutoCAD, Expo Cad Contractor, Event Floor Plan Designer or similar and has the ability to learn new software and programs quickly.
• You will possess a good working knowledge of the exhibition industry & venues as well as a strong existing network of high-quality suppliers to the exhibition industry
• Great communication skills – being able to liaise with Operations team members as well as working with, Commercial & Event Director level within the event teams
• Meticulous attention to detail
• A proven ability to work to tight deadlines, with attention to detail when working under pressure.
• Ability to work on multiple floor plans at once is a prerequisite.
• Effective verbal and written English communication skills
• Ability to anticipate problems and/or put contingency plans in place

Additional Information

Qualities needed for culture fit:

• Positive attitude and open minded; ability to listen to others views and opinions
• Team player; good humoured
• Act with integrity
• Professional customer focused attitude; ability to stay calm and patient under pressure
• Forward thinking, flexible and able to trouble shoot
• Ability to work in a multicultural environment and respectful of other cultures
• Flexibility and adaptability