MAIN RESPONSIBILITIES/KEY DUTIES
· Oversee project operations and implementation off-site (at the workshop) or on-site (at the event venue).
· Achieve sales targets as defined by INDEX Design
· Act as primary point-of-contact for client
· Establish and maintain strong client relationships through regular close contact account management; which will include regular face to face meetings, telephone and email communication
· Proactively seek new ways to build and increase the services offered to existing client and increase the income generated
· Source and develop new business opportunities, through one’s own initiative and with the support and direction of the Manager.
· Follow up, support and action any potential new business clients as directed by the Manager
· Cold call prospective new business customers on a regular basis
· Retain portfolio of clients
· Manage sales opportunities in a structured and documented fashion
· Monitor client budget and billing and collection for accuracy and timeliness
· Develop timetables set deadlines for client project, communicate these to INDEX Design’s various teams and subcontractors
· Effectively interact with other departments including the design team ensuring they are briefed fully and correctly in all aspects concerning the client requirements
· Respond to requests from the client in an efficient and timely manner
· Manage the sales process from initial opportunity through to the securing of the client purchase order, up to ensuring successful delivery, and after event service
· Coordinate with other INDEX Design personnel, departments and subcontractors to ensure the timely delivery, quality and cost control of deliverable s
· Prepare and present periodic progress reports to the Manager
Skills required:
· Absolute understanding of the sales process
· Strong understanding of the product namely stands for exhibitions or promotions and paraphernalia
· Strong project management skills
· Demonstrate commitment to teamwork and account results
· Strong motivation and a positive approach to researching and analyzing new business opportunities
· Strong, day to day, client management skills and ability to keep promises
· Passionate customer focused attitude
· Strong listening and questioning skills
· Excellent negotiation and rapport building skills
. Must be a native arabic speaker
Job Types: Full-time, Permanent
Ability to commute/relocate:
Application Question(s):
Education:
Experience:
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