IHG Hiring for F&B Captain – Food & Beverage – Pierre’s – InterContinental Hotel Dubai Festival City Job at Dubai Full Time

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

Your day to day

Ensure the smooth conduct of the shift through customer focused service delivery. Promotes the desired work culture around the True Hospitality as well as maintaining the service level as per Intercontinental and Pierre Gagnaire’s standards

• Delivering service to our customers as per Intercontinental standards as well as Pierre Gagnaire’s standards
• Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her
• Supervise cash handling and banking procedures
• Prepare daily banking and cash flow reports
• Supervise the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Producing quality beverages (i.e. mocktails, hot beverages, etc) to ensure guests satisfaction
• Mastering food knowledge in order to assist guests on orders and ensuring the fulfilment of guests requirements Helping and caring for guests in any way required

What we need from you

Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

• Great communication skills
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Passion of food and curiosity for something new
• Basic organisation skills in restaurant operation
• Ability to work in a team and in different functions
• Warm and inviting personality

What we offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.careers.ihg.com to find out more about us.

So go on – show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Job Reference: EMEAA38751