IFFCO Hiring for Corporate HR Technology Subject Matter Expert Job at Dubai Full Time

Job Summary

The objective of this role is to use technology & digitalization to drive talent initiatives, HR efficiency, improvements and organizational data requirements across IFFCO. The responsibilities will vary from high-level planning and strategizing to project managing various sub-projects to directly engaging in the triage of complex system issues, system configuration, data loads, identifying gaps in existing HRIS setup and giving recommendations accordingly, etc

Roles & Responsibilities

• Work with Global HR and Information Systems teams to provide system support to help manage urgent & complex system issues and new implementations on HRIS Infrastructure including Oracle, SAP S/4 HANA, Microsoft SharePoint, etc.
• Work as a subject matter expert for all Success factors modules (Employee Central, Recruitment, Onboarding, Offboarding, Performance management, Succession planning & Career Development, Compensation, Learning Management, Analytics).
• Should work as first point of contact for HR to HR queries.
• Identify the gaps in HRIS data, processes, and adoption and provide recommendations to HR leadership.
• Understand and potentially perform configuration updates to all HR systems and work with the technical team on interface modifications, provide support for data import & exports and assist with security management.
• Provide assistance to support all HRIS systems (Success Factors, Oracle, SAP modules) and processes, including access management, troubleshooting and manage change request.
• Act as the primary system lead for trainings. Assist with power user training needs and develop/update training content.
• Self initiate any new system SRT’s for new releases and updates with help of IS team.
• Prepare, present and track HR Technology Budget.
• Own and manage Technology road-maps/plans for HR Systems and report progress.
• Facilitate the creation of HR functional requirements for all kinds of automation and solutions through Oracle / SAP/ SF or any other IT system.
• Liaise with vendor and internal stakeholders whenever required to implement new solutions and ensure quality assurance processes.
• Ensure project management methodologies and governance is followed.

KPIs

• Adherence to project timelines and budget (OTIF) ROI on HR technology
• % of system enhancements implemented
• % of CR with zero defects
• #of trainings across HRIS system for the group

Work experience requirement

• Experience in leading cross-module SuccessFactors implementation and improvements.
• Certification in SuccessFactors module(s).
• Experience in SAP S/4 HANA HR is desirable.
• Experience in managing SuccessFactors support and trainings.
• Knowledge of Oracle HR Modules.
• Ability to comprehend business needs and translate in system change/improvement identifications.
• Business Acumen and Issue / Problem Solving.
• Change Request Management.
• Vendor Management.
• Communication Management.
• SLA Adherence.
• Costing & Budgeting

Qualification

Engineer or Post Graduate with certification in SF modules.

Competencies