IC-CONSULT Looking for Admin Service Officer For Customer Quires (Male/Female) at Dubai Full Time

You are the first point of contact for the customer and provide explanations regarding orders, products and deliveries

I monitor returns

You are responsible for processing the complaints

You support daily activities of the customer service department (creation of credit notes, returns and replacements)

You check the stock on a regular basis

You support the order processing team and the master data

You have a bachelor’s degree or equivalent work experience

You have a fluent knowledge of English

You possess a customer-oriented approach and smooth problem-solving skills

You have administrative skills and you have previous work experience in customer service

You have a hands-on mentality