Manage customer complaints;
Receive, welcome and advise the Client;
Coordinate and distribute the service among the teams;
Ensure compliance with procedures;
Ensuring the connection between the Customer and the After-sales department;
Ensure the management, organization and animation of the team;
Produce and analyze Office Management control maps;
Executing production and service quality objectives;
Check the operational state of conservation of equipment and tools.
Proactivity;
Customer orientation;
Driving license;
Careful presentation;
Objective orientation;
Sense of responsibility;
Training in the area of Mechanics;
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