Company DescriptionWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionBe aware of room status and also with the competitor’s status. Check credit limit report and discrepancy report and to conduct follow up and necessary action accordingly. Check the management of “no show”. Ensure that there are ample stocks of all items needed and initiate requisition for supplies running low. Attends to VIP arrival. Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty Be aware about local requirements (follow up and be responsible for the DTCM and Police requirements). Conducts and attend departmental meetings and training programsQualificationsService focused personality is essential; experience is an assetPrior experience working with Opera or a related systemFluency in English; additional languages are a plusAdditional InformationYour team and working environment:Diverse, young and vibrant team