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Hospitality Service Coordinator Full Time

Dubai, Dubai, United Arab Emirates

Novotel

Full time

Role OverviewThe Guest Relation Officer is responsible for ensuring a memorable experience for all visitors at Novotel. This role involves:Greeting guests warmly, facilitating the check-in process, addressing inquiries, and managing billing procedures while delivering outstanding service.Taking proactive steps to create a tailored experience for each guest.Effectively promoting hotel amenities and identifying opportunities to enhance guests’ stays through strategic up-selling.Key QualificationsYour skills and experience include:A strong service-oriented mindset is crucial; prior experience in a similar role is beneficial.Familiarity with Opera or comparable hospitality management systems.Proficiency in English is required; knowledge of additional languages is advantageous.

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Job Overview

  • ID: 92441
  • Date Posted:
  • Job Title: Hospitality Service Coordinator
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