Honeywell Hiring for Customer Care Coordinator – PMT / UOP – Dubai Job at Dubai Full Time

Join a team recognized for leadership, innovation and diversity

When you join Honeywell, you become a member of our distributed team of problem solvers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us build the future?

Where Do You Fit In?

We are currently seeking a motivated and hardworking individual to join our team as Customer Care Coordinator – PMT / UOP to be based in Abu Dhabi, UAE. In this role you will will be accountable for supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third-party warehousing. You will evaluate customer support to ensure customer requirements are met. You will provide data analysis for production planning and volume studies; and participates in process/rating improvement efforts.

What Will You Be Doing Every Single Day?

• Manage the qualification of UOP’s entities in the customer portal (ENOC, ADNOC, QP,OQ).

• Manage the comprehensive UOP ME ISC activities which covers:

• Availability of product, Logistics, Shipping coordination

• Customer Document requirement and coordination with logistics

• ETA, coordination on timely clearance and follow up on closure of GRN.

• Support sales and service managers in establishing payment mechanisms such as:

• Letter of Credit

• Performance & Advance Bank guarantee

• Bid bonds

• Insurance letters

• Strong engagement with LST Account and service managers to manage the financial revenue targets

• Manage the timely collection of invoice payments.

• Drive the reduction of UOP ME Past due, recovery of AFDA, withholding taxes.

• Engagement with Service Managers on field advisor’s admin requirements (visas).

• Engagement with regional tax on tax clearance (Kuwait), collection of tax retentions from customers.

• Continuous and strong relationship maintenance with customer Accounts payable, procurement, expediting and treasury departments

• Support order management team on timely invoice submission to Customer AP/Portals.

• Continuous engagement with business on collection status, escalation requirement and risks.

What Skills and Experience Will You Have?

• Bachelor’s Degree

• Some experience in Logistics or relevant functions in Integration Supply Chain

• Good analytical skill

• Think independently and handle multiple projects through to completion

• Good collaboration and influence with management and cross function teams

• Excellent oral and written communication skills

We Offer:

• Annual salary and consolidated allowance

• Group medical insurance plan

• Life and long-term disability insurance

• Paid annual leave and time off work

• Business travel insurance

• End of service benefits

• Airfare allowance

• Education allowance

• 4.5 day working week from Monday to Friday in line with the public sector.

If you believe this is your dream role, then we’d love to hear from you, and apply.

As an Equal Opportunities Employer, we are committed to a diverse workforce culture.

Additional Information

• 
  JOB ID: HRD168149
• 
  Category: Integrated Supply Chain
• 
  Location: Emaar Buss.Park; Bld.2,Sheikh Zayed Road,Dubai,DUBAI,United Arab Emirates
• Exempt