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Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.Position SummaryTo support our Operations Department in helping ensure the day-to-day operation of our institutional clients and corporate trading accounts run smoothly. You’ll be working with Hex Trust’s suite of proprietary technology solutions and the wider blockchain ecosystem committed to execution excellence and accuracy.Duties & ResponsibilitiesSupport Operations Associate with the execution of key operations and generation of reports and statementsAssist with client on-boarding activitiesEnsure the efficiency of company processes and identify areas of enhancementPartner with key stakeholders front-to-back in order to drive and define best practices and continued process improvementAssist in transaction compliance/AML checkingsAssist in processing client Cold/Frozen withdrawals Operations process/tools enhancement and testing (Operations tools docker image, wallet creation process testing)Facilitate trading related operations such as settlementsFacilitate product side recurring operations/support Act as first level API support Requirements2 or more years experience in operations roles, preferably from the digital asset / blockchain industry and / or financial services is a plusKnowledge of blockchain, securities tokens, trading and securityAn undergraduate degree beneficialGood planning, coordination, and communication skillsKnowledge of Linux-based environment and Googles applications a plusKnowledge of Terminal / Command Line interaction is a plusGood command of spoken and written EnglishCandidate should have an interest in digital assets, Wallets, DApps, and digital asset TradingMust be detail-oriented, taking pride in the quality and accuracy of work they produceAble to work independently in an often ambiguous and fast-paced environment Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.BenefitsAs one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.At Hex Trust, we are proud of our R.A.P.I.D. culture: Respect and Inclusion Agile Passionate Indivisible Driven by integrityJoin us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:Competitive Salaries & BonusesGenerous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)Flexible Work ArrangementsAccess to Corporate Discounts and exclusive Employer PerksMedical & Retirement PlansProfessional Learning and Development OpportunitiesElevate your work using cutting-edge technologyFun & friendly office spaces in Hong Kong, Singapore, Dubai and VietnamRegular company & social eventsHex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
