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Job Description:
The Resident Engineer is responsible for administering and managing Cisco IPS.
Responsibilities:
- Administration and management security technologies
- Ticketing and follow up with different stake holders for the resolution
- Configuration backup and restoration
- Availability and performance monitoring
- Daily /weekly/monthly service reporting as applicable
- Vendor coordination and problem resolving
- License usage monitoring and reporting
- Patch / software upgrade
Qualifications:
- Bachelor’s degree in information security or IT-related matter or equivalent experience
- 5+ yrs working experience in managing and administering security solution in large enterprise.
- Deep understanding of Cisco Firepower IPS and Imperva Database activity monitoring
- Additional technologies Paloalto, Fortinet firewall, F5 LTM, ASM
- Use of troubleshooting tools such as Wireshark, Fiddler, http watch, SSL Dump
- Excellent and accent-free communication skills in English (Arabic an advantage)
- Proper and structured documentation and diagramming
- Excellent organizational skills in enterprise support
- Understanding of information security concepts and related technology
- Flexible work approach, based on the job requirements
- Being able to identify new work areas and to set new goals for themselves
- Excellent communication and training skills
- Outstanding customer handling, friendly and goal-oriented
- Ability to communicate / translate to Customer-level
- Being able to understand complex business processes and activities
- Flexible work approach, based on the job requirements
