Harmonic Inc Hiring for Sr. Pre-Sales Engineer Job at Dubai Full Time

Pre-Sales Engineer – MEA

About Harmonic:

We are one of the leading tech platforms in the Live Streaming and OTT industry across the world.

We work with the biggest streaming brands and well known broadcasters meaning you will be working on a variety of very exciting projects across Middle east Africa.

This role is a key position in our EMEA Sales Engineering team working It’s a real opportunity to make this position your own in an exciting time of market transformation, as customers transition from classic broadcast technologies to a streaming first model

We need someone with a good combination of technical skills and sales acumen to be able to speak to potential clients about our innovative software solutions that are transforming the broadcast and streaming industries. You will need to be enthusiastic, personable, and great at building relationships with our clients.

In this role you will:

• Be a technical evangelist for Harmonic’s SaaS and Appliances solutions– influencing and advising the technical decision makers within strategic accounts in our target markets. Primary customers are OVP, broadcast television networks, content owners and tv/movie studios.
• Be autonomous and take ownership of your assigned accounts and regional area working closely with account sales executives
• Position and sell Harmonic’s solutions through every aspect of the sales cycle– presentations, hands-on demonstrations, RFI/RFP responses, design and architecture of digital video systems from signal acquisition to delivery, bill of material and pricing with current and prospective customers and generate winning solutions and systems designs.
• Working in a very dynamic media market from a business as well as technology perspective, the pre-sales role requires curiosity, sense of autonomy, agility and cloud-savvy culture.
• What your job will look like:
• Develop adoption of Harmonic technologies and solutions amongst existing and potential customers.
• Understand the customer’s business and describe how the Harmonic solution will fit to the customer’s strategic advantage.
• Work as a trusted advisor, partnering with the customer on Technical Strategy and requirements.
• Able to effectively demonstrate Harmonic technical solutions remotely or on customer sites and be capable of organizing detailed technical workshops to deliver information concisely and effectively
• Strong focus on generating Monthly Recurring Revenue and high customer satisfaction

What you will need to succeed:

• You have 3 years’ experience in a similar role in SaaS, managed services or video streaming
• You will be already working in a similar role, in a pre-sales set up ideally working with clients in the SaaS or Streaming space.
• Be very good adapting to different customers from different industries to work with them as efficiently as possible.
• Ideally have experience in video streaming and cloud environment
• You will have the ability to understand technical concepts and effectively communicate them to both technical and non-technical people.
• You have some strong client-facing experience and regularly meet clients across Middle East Africa.

Education/Training Requirements:

University level degrees in applicable technical disciplines are preferred. Equivalent experience in Start-up companies and SaaS environment will be considered.

Travel Requirements

Frequent travel is required to meet customers and peers to provide presentations, advice and support, where required.

Location

We are a multinational, remote first team, and this role is based in Dubai or in France. You must be able to travel frequently.