GRAND MERCURE Hiring for Reservations Supervisor Job at Dubai

Job Title

• Reservations Supervisor

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work.
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Assist in the day-to-day operations of the Reservations
• Manage telephone and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
• Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates
• Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
• Produce quotations and written confirmation to all clients
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business

Your experience and skills include:

• Positive attitude
• Flexibility to respond to a range of different work situations
• Excellent communication and presentation skills
• Good people management skills
• Ability to work under pressure
• Good knowledge in dealing with computers and computer programs, including Microsoft Word, PowerPoint
• Ability to work on their own or in teams

Your team and working environment:
A wonderful new property just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.