Job description
1. Specific Duties and responsibilities :
· Report for duty on time
· Prepares housekeeping attendants job assignment.
· Issuing keys and supplies to room attendants
· Take note of VIPs, DND, Sleep out, Double lock rooms and takes appropriate action.
· Attends daily meetings and receives special instructions.
· Receives check outs before reporting them as ready for sale.
· Receives special request from guests and caries them out.
· Attends to guest complaints.
· Inspects areas cleaned using check list to see that cleaning is adequate, supplies in the rooms are as per standard, and need for immediate repairs are reported.
· Makes trouble report for room or item in need of repair and follow up to ensure work is completed satisfactory
· Fills out report and hands over found articles to the lost and found department.
· Supervises cleaning of guest rooms, corridors and stairwells.
· Trains and assists room attendants and advices executive housekeeper if performance is not satisfactory.
· Supervises special cleaning rooms.
· Checks and orders supplies for designated floors. .
· Assists with inventory.
· Ensure that all housekeeping machines and equipment are properly handled.
· Greet guest in courteous and polite manner at all times.
· Report to housekeeping office of guests who have pets, cooking equipment’s & dangerous possession in the room
· Attends daily briefing
· Reports to work well groomed
· Adheres to the strict rules and regulations pertaining to key security.
2 .General responsibilities:
· To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
· To generally promote and ensure good inter-department relations.
· To display a pleasant manner and positive attitude at all times and to promote a good company image to guest and colleagues.
· To demonstrate pride in the workplace and personal appearance at all time when representing the hotel thus identifying a high level of commitment.
· To adhere to company and hotel rules and regulations at all times.
3 . Occasional Responsibilities:
· To report any equipment failure/problems to the maintenance department.
· To pass any maintenance requests to the maintenance department.
· To participate in any Training/Developments schemes as recommended by senior management.
· Assist the duty manager in any task outlined/detailed by him/her
· To comply with any reasonable request made by management to the beat of your ability.
4 .Legal Responsibilities:
· Ensure that the standards required by law and by management are maintained at all times in the areas specified above
Main Requirements:
· Hotel Experience.
· Eye for detail.
· Knowledge of Opera, excel, word and power point.
· Leader ship skills.
· Team player & Time management skills.
Note: We are a leading Real Estate company located in the heart of Dubai with a revamped HR team. Job seekers please be aware that you are not to be charged / will not be asked to pay for the job that you’re applying for.
Job Type: Permanent
COVID-19 considerations:
As precautionary measures all hotel operational staff are provided PPE kits and sanitizations are done frequently.
Job Type: Full-time
Salary: AED2,000.00 – AED2,500.00 per month
COVID-19 considerations:
COVID-19 considerations:
As precautionary measures all hotel operational staff are provided PPE kits and sanitizations are done frequently.
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