Golden Sands Hotel Apartments Hiring for Housekeeping Coordinator Job at Dubai Full Time

Report for duty on time and sign the attendance sheet.

· Good knowledge in handling guest requests.

· Good knowledge of Housekeeping operations.

· Responsible for Departmental keys and guest room master key cards.

· Responsible for all calls coming to the Desk and to convey the right message to the right person and closing the message.

· Maintaining records related to day to day operations of Housekeeping.

· Follow up with concerned departments in case of guest requests/ complaints.

· Updating the Housekeeping data board with information like VIP in house, Today’s occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.

· Good understanding of the property management soft wares (E.g. Opera, laundry billing, etc.)

· Allocate work for each staff in liaison with the HK Supervisor according to allocation system / work load for the day.

· Should have good telephone etiquette.

· Make the relevant room status changes on the software as per the instruction given by floor supervisors.

· Prepare the room discrepancy list for Front office morning shift and evening shift.

· Post laundry charges to the respective guest folios.

· Prepare monthly sales report for Laundry, dry cleaning and any other miscellaneous sales.

· Prepare the missing / broken item register/ discard for the month.

· Handle the lost and found procedures and all enquiries.

· Maintaining the “I need it now” cupboard.

· Changing the room status from Vacant dirty to vacant clean and changing the room status as per requirement.

· Coordinate with Engineering / Maintenance department for room maintenance issues.

· Co-ordinate with Front office department.

· Should have complete information related all the rooms in hotel.

· Should have information of every staffs, where they are allotted for the work. E.g. Staff allocated for Floor guest rooms, extra cleaning, linen keepers movement.

· Maintaining the checkout announced register and closing the call.

· Maintain the DTCM file.

· Assist the room attendants during high occupancy with the consent of the EHK.

· Give proper handover to the next shift and mention all responsibilities in detail to next shift staff before leaving.

Skills Required:

· Good communication skills.

· Telephone etiquettes.

· Computer knowledge, excel, word and Opera.

Good team player.

Job Types: Full-time, Permanent

Salary: AED1,700.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Job Types: Full-time, Permanent

Salary: AED1,500.00 – AED1,700.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)