Log In
Sign Up
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
The Role
Global Hotel Alliance (GHA) brings together a unique collection of independent hospitality brands, which share GHA DISCOVERY, a multi-brand hotel loyalty programme leveraging a shared technology platform. Through membership in GHA, hotel brands expand their global reach, drive incremental revenue by sharing customer data, and reduce dependence on third-party channels, all while maintaining management independence and individual positioning. GHA’s head office is in Dubai. GHA is a joint venture business owned by four major international hotel groups, Oracle and a ASMALLWORLD, a publicly-listed Swiss social media company. Duties and Responsibilities – Support CEO – Serve as key liaison between the CEO, HR Director and key internal and external partners, clients, and other stakeholders, providing excellent support in all areas of these business relationships – Responsible for meticulous calendar management, including planning external and internal meetings, and communicating with multiple parties to schedule events and meetings (CEO Committee meeting, GHA Board meeting etc). – Provide high level operational and administrative support to CEO and HR Director as needed – Manage internal communication and prioritization, including organizing and filtering email and messaging, flagging and managing action items and tasks, and holding key players accountable to priorities. – Draft and/or proof-read internal and external communications – Provide CEO with appropriate preparation before meetings, including creating agendas, providing reminders about content and action items and tracking follow-up items. – Complete invoicing, expense reports, reimbursements and travel arrangements for CEO and people attending company events and meetings – Conduct research and draft memos for CEO when and where required. – Manage CEO’s social media platforms with PR Consultant (LinkedIn).Serve as Liaison to CEO Committee, Board of Directors for GHA and UHC Board – Oversee board and committee meeting calendars. – Organize all logistics for board and committee meetings. – Maintain and distribute board-related documents, e.g. meeting agendas & programmes, minutes etc. – Manage communications to board members regarding meetings & events – Manage booking of meetings and all related logistics – Record minutes during meetings and distribute to board post-meeting. – Updating of Shareholder documentation as and when required HR support – Providing administrative service to the HR function – Being a competent user of all internal systems, to include Bonusly, Oracle NetSuite and others – Updating and maintaining internal systems, records and reports with accurate people data – Processing new starters, including preparing offer documentation and updating relevant databases and applying and issuance of visas – Processing leavers, including preparing relevant documentation and updating systems accordingly – Updating personal employee records, by saving relevant documentation or updating attached systems – Setting up induction training for new starters across GHA, as required – Organising appropriate interview schedules as requested
Global Hotel Alliance (GHA) brings together a unique collection of independent hospitality brands, which share GHA DISCOVERY, a multi-brand hotel loyalty programme leveraging a shared technology platform. Through membership in GHA, hotel brands expand their global reach, drive incremental revenue by sharing customer data, and reduce dependence on third-party channels, all while maintaining management independence and individual positioning. GHA’s head office is in Dubai. GHA is a joint venture business owned by four major international hotel groups, Oracle and a ASMALLWORLD, a publicly-listed Swiss social media company. Duties and Responsibilities – Support CEO – Serve as key liaison between the CEO, HR Director and key internal and external partners, clients, and other stakeholders, providing excellent support in all areas of these business relationships – Responsible for meticulous calendar management, including planning external and internal meetings, and communicating with multiple parties to schedule events and meetings (CEO Committee meeting, GHA Board meeting etc). – Provide high level operational and administrative support to CEO and HR Director as needed – Manage internal communication and prioritization, including organizing and filtering email and messaging, flagging and managing action items and tasks, and holding key players accountable to priorities. – Draft and/or proof-read internal and external communications – Provide CEO with appropriate preparation before meetings, including creating agendas, providing reminders about content and action items and tracking follow-up items. – Complete invoicing, expense reports, reimbursements and travel arrangements for CEO and people attending company events and meetings – Conduct research and draft memos for CEO when and where required. – Manage CEO’s social media platforms with PR Consultant (LinkedIn).Serve as Liaison to CEO Committee, Board of Directors for GHA and UHC Board – Oversee board and committee meeting calendars. – Organize all logistics for board and committee meetings. – Maintain and distribute board-related documents, e.g. meeting agendas & programmes, minutes etc. – Manage communications to board members regarding meetings & events – Manage booking of meetings and all related logistics – Record minutes during meetings and distribute to board post-meeting. – Updating of Shareholder documentation as and when required HR support – Providing administrative service to the HR function – Being a competent user of all internal systems, to include Bonusly, Oracle NetSuite and others – Updating and maintaining internal systems, records and reports with accurate people data – Processing new starters, including preparing offer documentation and updating relevant databases and applying and issuance of visas – Processing leavers, including preparing relevant documentation and updating systems accordingly – Updating personal employee records, by saving relevant documentation or updating attached systems – Setting up induction training for new starters across GHA, as required – Organising appropriate interview schedules as requested
Requirements
Education, Qualifications and Requirements – Ideally a bachelor’s degree or equivalent from college or university, however, professional or administrative experience may be substituted for academic qualifications on a year-for-year basis. – Enthusiasm for delivering exceptional customer care – Proven track record of excellent follow-through and accountability – Outstanding organizational skills and meticulous attention to detail – Ability to prioritize tasks and execute multiple projects simultaneously – Ability to work independently – Flexible and able to meet changing work needs and demands – Prior administrative experience required – Positive, can-do attitude – Experience in a multi-cultural working environment Knowledge and Skills – Proficient with Microsoft Office, including Word, Excel, Powerpoint; Google Suite including Gmail, Drive, Docs, Sheets & Forms – Comfortable learning new technical/computer skills as they arise – Strong writing, proofreading and verbal communication skills – Excellent time management skills – A minimum two years of administrative or similar support role experience
About the company
Global Hotel Alliance brings together a unique collection of independent hospitality brands for GHA DISCOVERY, a multi-brand loyalty programme leveraging a shared technology platform. Through membership in GHA, hotel brands expand their global reach, drive incremental revenue by sharing customer data, and reduce dependence on third-party channels, all while maintaining management independence and individual positioning. GHA represents a collection of 35 brands with 500 hotels in 85 countries serving more than 11 million members. The award-winning GHA DISCOVERY programme generates approximately $2 billion in revenue and over 8 million room nights annually.
