GEMS Education Hiring for Research Analyst Job at Dubai Full Time

GEMS Education is looking for a talented Research Analyst to join the Product & Planning Team and support with research, market analysis, design, and proposals of new projects to the management.

Key Responsibilities are:

Data Analytics (Internal):

• Combing through Company Wide Phoenix, Salesforce & PowerBI Data to conduct big-data analysis such as Student Demographic Analysis, Residential Location, and Drive Time Analysis, Enquiry-Enrolment Conversion Analysis, Joiners-Leavers Analysis, Sibling Analysis, Academic Outcome Analysis, Customer Satisfaction & NPS Reason Analysis

Market Research (External):

• Perform secondary research using a variety of sources (e.g. analyst reports, market research reports, news articles)
• Executing various analyses (e.g. customer segmentation, market sizing, Demand Analysis, competitor analysis, macroeconomic forecasting) and making recommendations to support the Business plans.
• Designing and executing in-depth interview guides to solve the problem statement with key organizational stakeholders, industry experts, customers, Education Business Group & Reporting with recommendations

Competitor Intelligence:

• Participate in mystery visits (i.e. attending School and Nursery events, meet the Principal events for competitor schools), Site visits, and detailed study of non-GEMS schools that are prospective targets for management services.
• Conducting desk research, mystery calls, and tracking Competitor Social Media content to gather intelligence about non-GEMS schools

Investment Committee (IC)/SMC Deck preparation:

• Preparing data-driven, insightful, and visually captivating notes and reports for the Investment Committee /SMC

Ed-Vantage (Management Contract Business) Process:

• Ensuring the process of the pre-decided ‘Take-On’ process for Ed-Vantage Opportunities.
• Developing a road plan for the Opportunity, preparing, and pitching a ‘Scope of services to the client.
• Preparing the Heads of Terms with identifying appropriate contractual risks and have them mitigated with the help of a legal team

Regulatory Thought Leadership:

• Assist Senior Manager – Product & Planning in writing reports and letters backed by external and internal data-driven infographics to UAE regulators; to represent GEMS case for fee approvals and draft academic applications.

Third-Party Research Engagements:

• Preparing scope of work for 3rd party research companies that help test the feasibility of new market.
• Aligning and curating survey designs of 3rd party research companies to help answer the problem statement

Expected Qualifications & Experience:

• Graduate + 2 years’ post-qualification experience in Research & Analytics, Advisory & Consulting.
• MS PowerPoint, MS Excel, Power BI, Salesforce, Analysis, Research, Drafting Presentations for Senior Management/Board/subcommittee of the Board.
• Proficient communicator both written and spoken, thinking & reasoning, ability to make inferences from Market Data and publically available information & make recommendations relevant to the business.

About Your Benefits
An attractive remuneration package is on offer to the successful candidate including tax-free salary, medical cover, tuition fee concessions, annual leave, and end of service benefits.