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About the Role
We are looking for an outstanding and motivated candidate to join Dubai American Academy in the capacity of High School Counseling Secretary at the beginning of October 2022.
As High School Counseling Secretary, you will manage all secretarial functions of the office of High School Counseling Team and act as an ambassador to the school and perform in an efficient, professional, and confidential manner all job duties.
Professional Accountabilities
- Models and encourages a culture of kindness in support of the GEMS/DAA core values and upholds the mission and ethos of the school.
- Acts as an ambassador for the school and performs all job duties in an efficient, professional, and confidential manner.
- Takes initiative to improve systems and processes to aid in efficiency and effectiveness. Takes proactive measures according to the counseling department activities and timeline.
- Maintain high quality communication from and within the school office. Liaise with tact and diplomacy with school staff, students, parents and visitors.
- Ensure the GEMS/DAA policies, procedures, and codes of conduct are followed at all times.
- Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
- Assist with parent issues, trying best to resolve them in timely and professional manner.
General Secretarial Accountabilities
- Responsible for managing all secretarial functions of the office of High School Counseling Team.
- Generate and process daily office e-mails and telephone calls.
- Perform a wide variety of general secretarial duties including the maintenance of accurate and detailed records, databases, and filing systems.
- Maintain Counselors’ appointment calendar as well as all their professional communication and public relations needs.
- Attend staff meetings, records meeting minutes and serves on committees as required.
- Coordinate college visits.
- Respond to telephone calls and enquiries courteously and direct calls to appropriate school personnel.
- Work in tandem with all other secretaries creating a positive team ethos.
- Provide information in regards to school programs, events, functions, activities, examinations and timings.
- Maintain office supply records. Order, store and issue supplies and materials pertinent to the function to which assigned.
- Perform other duties as requested by direct & dotted reporting line managers / supervisors
Data Management Accountabilities
- Compile information from various sources to generate reports; prepares (and sometimes synthesize data), collate and distribute weekly, monthly and annual reports as required.
- Review and update all documentations, calendars and all school related activities. Communicates information to faculty, staff, parents, and students.
- Organize student files for counselling.
- Updates Counselors on new students.
Expected Qualifications:
- A college Degree from a reputed university is desirable (BA or BSc).
Expected Experience:
- Two (2) years’ experience as Secretary in an office or school environment.
- Ability to multi-task and withstand interruptions to best serve student needs.
- Excellent written/spoken English language skills.
- Good verbal communication skills/telephone etiquette.
- Effective interpersonal skills to aid in daily contact with a diverse multi-cultural population.
Job-Specific Knowledge & Skills:
- Demonstrate excellent competence in computer technical skills using Google, Word, Excel, Publisher, PowerPoint and other related programs/software for educational and business office use.
- Knowledge in student information systems such as PowerSchool, UniFrog and Parchment is a plus.
- Maintain confidentiality and exemplify personal and professional integrity.
About your Benefits
An attractive remuneration package is on offer to the successful candidate including a competitive salary, medical and life insurance, flight allowance, tuition fee concession, 52 days annual leave and other benefits in line with the UAE Labour Law.
Kindly note that only shortlisted candidates will be contacted.
