Job Description Summary

You will act as clinical and product support to distributors and end users primarily in MEA. Support the Regional Sales Manager in setting the clinical strategy for the region to identify training needs in order to drive the right clinical activities in the region. Ensure that distributors and end users get proper training on BK Medical equipment. Conduct clinical trainings (eg workshops) and support any other activity that has a clinical component. Provide after sales support, ie installation and clinical training, including support of clinical professionals in eg the operating theatre. Support distributors on all application/product matters, and in identifying potential KOLs.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Overall purpose for the position:

• Clinical and product support to distributors and end users primarily in Middle east Africa.
• Support the RSM in setting the clinical strategy for the region to identify training needs in order to drive the right clinical activities in the region.
• Ensure that distributors and end users get proper training on BK Medical equipment. Conduct clinical trainings (eg workshops) and support any other activity that has a clinical component.
• After sales support, ie installation and clinical training, including support of clinical professionals in eg the operating theatre.
• Support distributors on all application/product matters
• Support in identifying potential KOL’s

Responsible for:

• Having a sufficiently deep clinical understanding of the solutions offered by BK Medical to be able to offer high level clinical support to end users/distributors.
• Training distributors and end users on the clinical value selling of BK Medical’s solutions.
• Understanding how our solutions integrate with the clinical environments.
• Prepare exhibitions, workshops, courses.
• Support high level demonstrations and develop a good relationship with all parties involved in purchasing decisions.
• Observe and report market development and ensure corrective actions if necessary.
• Give input to the RSM as to the clinical strategy focus for a region to ensure maximum revenue outcome.
• Take part in execution of the strategy and action plans to drive sales in accordance with the strategy plan.
• Provide high level support to distributors and end users on clinical matters.
• Develop training materials in compliance with BK Medical guidelines.
• Suggest KOL’s to include in our KOL portfolio and verify that they meet criteria to become a KOL.

Typical tasks to do:

• Demonstrations of the use of ultrasound, both from a product and clinical perspective.
• Report findings after field visits.
• Develop relations with distributors, key opinion leaders and reference end users.
• Execute agreed training activities, in person or webbased.
• Instructions in care and cleaning

Key relationships:

• Internal: Work closely with Regional Sales Manager(s), International Product Specialist Team & commercial marketing.
• External: End users, Distributors, key opinion leaders

Necessary skills, knowledge and experience required:

• Minimum 5 years’ experience from a similar position with medical devices
• Experience with ultrasound or other imaging modalities
• Experience working in the surgical environment
• High level product and clinical understanding.
• Microsoft Office system experience
• Spanish & English written and spoken
• Understand the regulatory implications of our solutions.

Necessary personal qualifications & competences required:

• Self-starter, dynamic and outgoing with a strong drive to develop the clinical market approach.
• Able to keep focus also under pressure
• Excellent communications and co-ordinations skills
• Proactive and solutions oriented
• Positive and outgoing, with a flexible attitude towards changes on a short term notice.
• Understanding limits in own skills level and take action to address any needs to update skills.
• Travel approx. 100-120 days/year

Authority in the position

• Level of authority as defined in internal LOA document

Performance measures

Success criteria for the position holder

• Be a strong team player who actively contributes to develop the position.
• Offer high level trainings with positive outcomes as a valued and reliable partner to all relationships.
• Closely cooperate with the RSM to form a strong team to develop the clinical strategy for a region.
• Compliance to internal guidelines, regulatory and legal matters.
• Secure the continued improvements of BK Medicals image and brand awareness.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information