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Description:
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.
Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Meet personal/team qualitative and quantitative targets
Requirements and skills:
Previous experience in a customer support role
Track record of over-achieving quota
Ability to multi-task, set priorities and manage time effectively
High school degree
Contact: Show Phone Number
