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Description:
Main Responsibilities and Accountabilities:
Must have knowledge and experience of Kitchen and Vanities design. Marble and Stone industry experience will be advantage.
• Must have skills to draw and understand drawings.
• Client reception, visits, and advice: Meet and greet clients in the showroom, understand their needs, make presentations and advise them on products and solutions suiting their needs. With the support of the technical team, prepare designs and pricing. Prepare layouts to provide customized solutions for the client. Conduct client’s site visits and site measures.
• Client Quotations and order booking: Prepare the quotations according to the clients’ needs and specifications, send them to the clients and negotiate and follow-up with them till closing the deal.
• Client Relationship Management: Build close and good relations with potential and existing clients, and do a proper follow up. Be the contact person for the client. Resolve efficiently potential problems with clients and coordinate internally for the appropriate solutions.
• Provide the appropriate information to update client database.
• Follow strictly the terms and conditions of sales in line with the company’s policy frame and procedures; make recommendations about procedural/policy changes and improvements.
• Administration services and reporting: Ensure all documentation related to the clients is recorded and filed correctly; Prepare regular reports to be discussed with the management, and participate to internal sales and management meetings
Requirements
Key competences/ skills and experiences required for the job:
• Education: Bachelor’s Degree, ideally in Interior Design or Architecture is a plus.
• Direct Proven sales and client advise experience in the Stone (Marble, Quartz & Porcelain) products
• Strong client and solution/ service orientation, while remaining company and business focused. Ability to connect and deal with high end clients from different horizons, to listen to them and understand their needs.
• Excellent sales skills, with the ability to advice, convince and close the deal. Excellent interpersonal, communication and presentation skills
• Self-motivated, dynamic and entrepreneurial mindset with initiative and autonomy
• Team player with ability to interact and work efficiently with internal actors
• High level of responsibility, with the sense of loyalty and business ethics
• Arabic language is a must skills (preferably Arabic speaking) with excellent English communication skills
