As a fast-growing Swiss family office, we are scouting for a well-rounded Lifestyle Manager (Concierge). We will offer an excellent renumeration package to the successful candidate with the following qualities:
· 2-5 years of experience as a lifestyle concierge for high net-worth individuals
· Experience in general administrative tasks, such as HR, visa applications, payroll, licence renewal, accounting etc.
· Bachelor’s degree or above
· Fluent in English and French, with excellent verbal and written articulacy
· Fast, forward, independent, and logical thinker who can take initiatives
· Able to prioritise conflicting needs; handles matters expeditiously, proactively, and follows-through on tasks to successful completion, often with deadline pressures
· Willingness to learn and develop personal skills (soft & hard)
· Discrete, good listener and trustworthy
· Flexible, adaptable, job-centred and accessible 24/7
· Strong planning and organizing skills with efficient reporting ability
· Expert skills in Excel and usual desktop suites
· Driving licence is a plus
The job responsibilities will include:
· Providing personalized assistance and support to clients to help them manage their everyday needs and enhance their quality of life
· Arranging and coordinating travel plans, hotel bookings, events, dining reservations, and other lifestyle-related services
· Anticipating potential issues or problems and providing timely and effective solutions
· Developing and maintaining strong relationships with clients to understand their needs and preferences
· Communicating with clients on a regular basis to evaluate their satisfaction and identify areas of improvement
· Maintaining a network of contacts and service providers to ensure high-quality, personalized assistance is provided to clients
· Acting as a first point of contact, dealing with correspondence and phone calls for existing and potential / future clients
· Sitting at the reception desk
· Completing administrative duties for the company
· Managing a calendar of office appointments
· Coordinate with the agent and prepare necessary requirement for lease agreement, tenancy contract, Ejari, arrange payment e.g. cheque or cash
· Collecting and filing expenses
· Compiling documents for meetings, taking notes, and writing minutes during meetings
· Assisting the Head of Department with the administration of employee work contracts, payroll and leave requests
· Assisting the Head of Department with government related services for employees such as, Employment permits, Entry Visa, Medical Examinations, Emirates I.D.
· Coordinating and liaising with the Free Zone to do the trade license renewal through submission of legal documents, securing approvals, paying the charges before the deadline.
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