Staff Management, scheduling, and supervising salon staff, including hairstylists, estheticians, nail technicians, and receptionists. handling staff performance evaluations and provide ongoing guidance and support.
Customer Service, Ensuring excellent customer service is provided to clients, handling customer inquiries, resolving complaints, and maintaining a welcoming and professional atmosphere in the salon.
Salon Operations, Overseeing day-to-day salon operations, including inventory management, ordering supplies, equipment maintenance, and ensuring compliance with health and safety regulations.
Administrative Duties: Handling administrative tasks like scheduling appointments, managing bookings, maintaining client records, and handling payments.
Salon Maintenance: Ensuring the cleanliness and tidiness of the salon, coordinating maintenance and repairs, and maintaining an appealing physical environment.
Product and Service Knowledge: Staying updated on the latest trends, techniques, and products in the beauty industry, treatments, and retail products.
Collaborating with the salon owner and working closely with the staff to foster a positive and productive team environment.
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