Company Description
About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies — from startups to public companies — around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes’ Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation.
While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation.
Freshworks has raised over $400 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.Job Description
You’ll be joining our Mid-Market & Enterprise Sales Team that focuses on customers with 500+ employees and you will be a key player in our new sales strategy for Freshworks products. You’ll be responsible for identifying new opportunities, creating an end-to-end sales lifecycle, and selling the Freshworks suite of products to “new logo” customers in your territory.
Key Responsibilities
- Sell the Freshworks suite of products to “new logo” customers in your territory
- Identify new opportunities and create end-to-end sales lifecycle through direct and field outreach campaigns
- Collaborate with your Business Development Manager (BDM) to tier your accounts and prospect them via tailored and relevant outreach campaigns (social, email, and cold calling)
- Build, develop, and manage your sales pipeline
- Lead and communicate effectively with other departments, such as business development, marketing, and pre-sales, throughout the sales process
- Travel to customer locations and marketing events as needed
- Commit to continuous improvement and constant learning
Qualifications
- Overall experience of 7-10 years, with close to 5+ years of specialised expertise in the SAAS space.
- Experience in new logo (hunting) sales role is a great advantage.
- Have you sold SaaS solutions in the Middle east region?
- Have you used Meddic, Value Selling or other sales methodologies?
- Have you consistently achieved/ overachieved sales goals?
- Are you customer-oriented, with strong communication skills, high curiosity, and an eagerness to learn?
If you have answered “yes” to those questions, this job is perfect for you!Â
Additional Information
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
