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Job Description
CALL & WHAT’S APP TO 9643599936 Ms.Priyanka
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- Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed
- Coordinating with other departments such as human resources or marketing to streamline operations
- Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them
- Managing the daily operations of the hotel including hiring, training, scheduling, and supervising staff members
- Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers
- Overseeing the financial operations of the hotel such as revenue management and labor costs
- Assigning rooms to guests based on availability or preferences as indicated in reservations
- Supervising the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided
- Ensuring that all guests are safe and secure while staying at the hotel
