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Remote/Work From Home

First Abu Dhabi Bank (FAB) Hiring for Officer- Customer Service at Sharjah Full Time

Job Purpose:

Meet and Greet NHL Customers, Provide extensive customer services to NHL customers in a professional and customer centric approach. Support the Branch Assistant Manager/Branch Manager in Day to Day operations whilst processing error free transactions in a timely manner.

  • Provide assistance in supporting the Branch Manager / Assistant Manager on implementing change initiatives.
  • Ensure processing error free transactions in a timely manner.
  • Encourage the customer to use the digital platforms (NHL App) to improve the service efficiency/experience and educate the customer how to use the APP
  • Receive and process the customer requests within the predefined timelines.
  • Generate leads/referrals from NHL walk-in customers and route to Islamic branches.

Qualifications

Minimum Qualification

  • Bachelor’s degree in Accounting or related discipline.

Minimum Experience

  • 3years’ relevant experience in the banking sector. Familiarity with bank products and related policies and procedures

Job Overview

  • ID: 45567
  • Date Posted:
  • Location:
  • Job Title: First Abu Dhabi Bank (FAB) Hiring for Officer- Customer Service at Sharjah
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